Product Analyst

  • Full-time

Job Description

VitalSource®, an Ingram Content Group (ICG) company is hiring for a Product Analyst to contribute to our Product team, in our Raleigh office.

 

Provides analysis and assists with the design and delivery of VitalSource products and features. Develops design and functional specifications, produces deliverables related to the projects assigned and assists in post implementation support and system enhancements. Conducts industry/market research and analysis for use in assisting product managers with product roadmap planning and execution.

 

VitalSource Technologies LLC, is the leading education technology solutions provider committed to helping partners create, deliver, and distribute affordable, accessible, and impactful learning experiences worldwide. As a recognized innovator in the digital course materials market, VitalSource is best known for partnering with more than 1,000 publishers and resellers to deliver extraordinary learning experiences to millions of active users globally—and today we’re also powering new, cutting-edge technologies designed to optimize teaching and learning for maximum results. Learn more at https://get.vitalsource.com and follow us on Twitter, LinkedIn, and Instagram.

 

Required Qualifications:

  • Bachelor's degree in related field.
  • 1 year of related experience

 

Preferred Skills:

  • Knowledge of methodologies, support processes, procedures, standards, and conventions for product management.
  • Ability to use analytical tools including Excel, SQL and other tools
  • Ability to adhere to timelines

 

Key Responsibilities:

  • Assists Product Mangers with assigned duties including but not limited to, requirements gathering, customer training, focus groups, and project planning
  • Conducts market research and competitive analysis in areas of specialization.
  • Lead the discovery, planning and implementation of process improvements and  individual project tasks
  •  Works with the Product team to implement, evaluate, and/or support product solutions that meet the needs of the customer and add the most value to the company.
  • Identifies, establishes and supports value- added cross-functional data and system linkages.
  • Develops a thorough understanding of the business processes and products in assigned area
  • Provide advice and support to the users of the products/systems in assigned area of responsibility, and to other personnel.
  • Establishes and maintains a high level of customer interaction in order to identify and recommend computer and business solutions to effectively and efficiently satisfy the data processing and information requirements of the business.
  • This list is not exhaustive

 

Additional Information

Perks/Benefits

  • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
    • 15 vacation days & 12 sick days accrued annually and 3 personal days
    • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
    • Wellness program with access to local fitness centers and YMCA’s for one low price
  • An opportunity to be part of a collaborative, open work space, where your contributions truly make a difference.
  • Employer paid parking/commuter subsidy coupled with pre-tax commuter benefits for associates.
  • Casual Dress Code
  • Flexible Work Schedules (by team)
  • Remote Work Options (by team)
  • Free Snacks/Drinks/Coffee
  • Encouraged continued education with our tuition reimbursement program

VitalSource Technologies LLC, part of Ingram Content Group LLC, is improving the learning experience by making it easier to create and deliver effective and affordable content. The preferred choice among educational institutions and companies for digital learning materials, VitalSource® helps over 1,000 educational content providers create and deliver seamless interactive learning experiences through its exclusive Bookshelf® platform to millions of learners at 7,000 institutions. Bookshelf users opened more than 20 million digital textbooks last year and read more than 3.4 billion pages. For more information about VitalSource, visit https://get.vitalsource.com/ 

The world is reading and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, VitalSource Technologies LLC, Ingram Library Services LLC, and Tennessee Book Company LLC.

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

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