Credit Controller / Accounts Receivable (AR) Clerk

  • Full-time

Company Description

The world is reading and Ingram Content Group (“Ingram”) connects people with content in all forms.  Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. 

Ingram owned Book Network Int’l Limited (“NBNi”) is an established and widely respected international physical and digital book distributor in the British book trade with a reputable base of publisher clients and complements Ingram’s growing range of services provided to publishers in the United Kingdom.

Supported by the experienced office team based in Plymouth, Devon and with a new Warehouse in Milton Keynes, Buckinghamshire, NBNi’s client service business stands alongside Ingram’s wide range of digital, physical, and print-on-demand solutions to create a premier global service offering.

With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print on demand, and digital learning.  Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, VitalSource Technologies LLC, Verba Software, Inc., Ingram Library Services LLC, and Tennessee Book Company LLC

Job Description

Job Summary  

To assist the AR Supervisor in the provision of a first-class credit control function is support of the business
Accounts receivable duties include ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.


Essential Job Duties:  
•    Processing accounting receivables and incoming payments in compliance with financial policies and procedures
•    Performing day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data
•    Preparing bills receivable, invoices and bank deposits
•    Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
•    Dealing with old debt efficiently to minimize the aging using the appropriate communication method
•    Verify discrepancies and resolve clients’ billing issues, query resolution and arranging/processing credits memos where necessary withing company guidelines
•    Reviewing and resolving customer overpayments, both new and historic, efficiently and accurately.
•    Ensure credit memos and associated invoice cancellation or refunds are processed within the company guidelines
•    Facilitate payment of invoices due by sending bill reminders and contacting clients
•    Generate financial statements and reports detailing accounts receivable status
•    Ad-hoc duties and project work as directed by the AR Supervisor
•    Where necessary provide cover for absent team members
•    To be responsible for your own Health and Safety and be aware of factors affecting your colleagues in order to maintain a safe environment 
•    To report any accidents, potential hazards to your Line Manager immediately

Qualifications

Education:     

  • 5 GCSE level including Math and English Grade C or above.  AAT studier preferred
  • AAT or ACCA study support available

Skills:             
•    Proven working experience as Accounts Receivable Clerk 
•    Solid understanding of basic accounting principles, fair credit practices and collection regulations
•    Proven ability to calculate, post and manage accounting figures and financial records
•    Data entry skills along with an eye for numbers
•    Hands-on experience in operating spreadsheets and accounting software 
•    Customer service orientation and negotiation skills
•    Intermediate knowledge of Microsoft Excel and Word
•    Good verbal and written communication skills
•    Good problem-solving ability
•    Able to respond effectively to changing priorities
•    High degree of accuracy and attention to detail 

    Additional Information

    Perks/Benefits:

    • Competitive salary
    • Generous holiday plus Bank Holidays
    • Life Assurance
    • Company Pension Scheme
    • Company Sick Pay Scheme
    • Service Awards
    • Discretionary Bonus Scheme
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