Operations Team Lead - Shipping

  • Full-time

Job Description

Ingram Content Group (ICG) is hiring for a Operations Team Lead to contribute to our Operations team in Fort Wayne, IN.  An Operations Team Lead supports all operational and administrative activities required to run a department of major warehouse activity.

Want to join a key team that helps the world read?

At Ingram, the Operations team serves a key role within the organization.  We ensure that our distribution centers and warehouse facilities function at maximum efficiency.   Safety is a core value in our distribution environment.  We emphasize this through training, education and accident prevention programs.  Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. 

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!

Required Qualifications:

  • HS Diploma or equivalent
  • 1-year experience with PC based applications
  • 1 year work experience in a warehouse operations environment
  • Ability to successfully complete motorized equipment certification process

Key Responsibilities:

  • Trains and develops hourly associates
  • Acts as the department contact for all warehouse systems issues and questions
  • Provides direction and leadership to associates
  • Identifies, communicates, and ensures all quality and productivity standards are met within the department
  • Researches issues, problems, or concerns and recommends solutions
  • This list is not exhaustive

Additional Information

The world is reading and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, VitalSource Technologies LLC, Ingram Library Services LLC, and Tennessee Book Company LLC.

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

 

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