Data Analyst

  • Full-time

Job Description

VitalSource®, an Ingram Content Group (ICG) company is hiring for a Data Analyst to contribute to our team in Raleigh, NC.  This role will support the management of data within Vitalsource’s Bookshelf databases by planning, monitoring, and improving performance.  The Data Analyst will contribute to design and implementation of modifications to data structure, ingestion of data, cleaning and compiling data, testing, synthesizing, and reporting data for analysis.

Required Qualifications:

  • BA or BS degree or year for year experience
  • 2 years of experience pulling and analyzing data sets and making recommendations based on findings
  • 1 year of SQL experience

Key Responsibilities:

  • Collaborate with content, account management, and development teams to maintain, document, and implement improvements to the databases. 
  • Develop data process models, including sourcing, loading, transformation, and extraction of data.
  • Receive and process incoming content metadata for ingestion into database.
  • Monitor and assess data accuracy by developing a protocol for measurement of results and identification of problems.
  • Perform data analysis to supply business with insight into platform metrics and performance.
  • Lead projects that meet departmental and company objectives.
  • Provide support in establishing/maintaining documentation of process improvement initiatives and other policies and procedures that support the Content Ops Group.
  • Provide summary reports to management and customers.
  • Provide analytical support and establish the application of “best practice” procedures for the Content Ops Group, as it relates to system, data and process integrity.
  • Organize and lead internal training/education and the communication of any database process improvement recommendation that is accepted for implementation by content group leadership and/or senior staff.
  • Develop standard and ad hoc production and audit reports and datawashes to support production processes and analysis of process efficiency.

 

 

Additional Information

Perks/Benefits

  • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
    • 15 vacation days & 12 sick days accrued annually and 3 personal days
    • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
    • Wellness program with access to local fitness centers and YMCA’s for one low price
  • An opportunity to be part of a collaborative, open work space, where your contributions truly make a difference.
  • Located in the heart of downtown Raleigh with great grub options and an YMCA in the building to work it off (employer paid subsidy offered for YMCA).
  • Employer paid parking/commuter subsidy coupled with pre-tax commuter benefits for associates.
  • Casual Dress Code
  • Flexible Work Schedules (by team)
  • Free Snacks/Drinks/Coffee
  • Encouraged continued education with our tuition reimbursement program

    VitalSource Technologies LLC, part of Ingram Content Group LLC, is improving the learning experience by making it easier to create and deliver effective and affordable content. The preferred choice among educational institutions and companies for digital learning materials, VitalSource® helps over 1,000 educational content providers create and deliver seamless interactive learning experiences through its exclusive Bookshelf® platform to millions of learners at 7,000 institutions. Bookshelf users opened more than 20 million digital textbooks last year and read more than 3.4 billion pages. For more information about VitalSource, visit https://get.vitalsource.com/ 

    The world is reading and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, VitalSource Technologies LLC, Ingram Library Services LLC, and Tennessee Book Company LLC.

    Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

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