Receptionist (CA)

  • 1700 4th Street, Berkeley, CA, United States
  • Full-time

Job Description


Ingram Content Group (ICG) is hiring for a Receptionist to contribute to our team in Berkeley, CA

In this role, you will provide administrative and operational support to Ingram and Hachette departments onsite.  You’ll also enhance offices’ effectiveness by positively representing the company to clients/visitors.

At Ingram, our publisher-facing business offers more than just traditional wholesale services.   It offers fully integrated and relevant solutions for client publishers.   Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe.  Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. 

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Required Qualifications:

  • High school diploma or equivalent
  • 6 months minimum of office/clerical/customer service experience

Preferred Skills:

  • Basic experience with MS Office Suite


Key Responsibilities:

  • Greet visitors and direct them to the correct associates
  • Screen and forward incoming phone calls/emails
  • Sort/organize/distribute mail and deliveries
  • Prepare outgoing mail for distribution
  • Review and process client promotional event claims for chargeback
  • Provide administrative support on occasional projects
  • Prepare and ship large mailing projects by request
  • Maintain reception area; keeping it clean and organized
  • Light general building maintenance
  • Provide support for onsite events

Additional Information


  • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
    • 10 vacation days & 10 sick days accrued annually and 3 personal days
    • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
    • Wellness program with access to local fitness centers and YMCA’s for one low price 
  • Encouraged continued education with our tuition reimbursement program
  • Financial and in-kind opportunities to engage with non-profits in your community
    • Company match program for United Way donations
  • Casual Dress Code

The world is reading and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, VitalSource Technologies LLC, Ingram Library Services LLC, and Tennessee Book Company LLC.

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

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