IT Infrastructure Systems Engineer
- Full-time
Company Description
We are an established, but growing managed service provider based in the Greater Los Angeles area. We provide our employees the opportunity to work in multiple industry verticals with exposure to the latest technology, in an awesome team-oriented environment.
The Company: Founded in 1991, Information Technology Partners, Inc. is a leading provider of innovative information technology design and support services specializing in contemporary network and client computing technologies. We are committed to cultivating truly collaborative long-term relationships that support the growth and success of our partners, colleagues and community.
Information Technology Partners maintains several offices in the Mid-West, Northeast and California — serving clients throughout the United States and Internationally. We provide a suite of comprehensive managed technology services to clients in the manufacturing, distribution, retail, nonprofit and health fields.
Job Description
We are seeking an experienced and motivated full-time IT Infrastructure Systems Engineer with experience in a manufacturing environment to assist in the design, deployment and ongoing maintenance of contemporary network and client computing technologies; such as large-scale VMWare, Microsoft Server and Cisco Networking and Cisco VoIP implementations.
Responsibilities:
· Maintain detailed inventory and configuration documentation
· Ensure operational compliance with system security policies
and procedures; backup and recovery procedures; system maintenance procedures.
· Provide escalated support to support staff receiving support calls and monitor alerts.
· Participate in capital technology infrastructure improvement projects
· Facilitate all system upgrades; ensuring operational preparedness once installed
· Monitor infrastructure and network performance; remediate issues
· Sustain the necessary data throughput rate by monitoring networking activity and maintaining existing equipment
· Maintain the client company phone system and work closely with the phone service provider to keep the lines active
· Respond to network connectivity issues and resolve any wireless communication issues within the confines of the office
· Update the network maintenance manual and submit a summary of changes to the manual each week to management
· Collaborate with third-party support and service vendors to ensure that the network stays operational
Qualifications
§Bachelor’s Degree preferred
§Understanding of Microsoft Server 2012/2016 R2, Active Directory; Windows10
§Hands-on Experience with VMWare 6.x and above
§Hands-on Experience with Cisco Switches (desired)
§Hands-on Experience with Windows v7, v8, v8.1, 10
§End user support experience required
§Excellent customer service skills
§Excellent communication skills (writing, verbal and listening)
§ Must be able to participate on well-managed project teams
§Must be able to adhere to published policies and procedures
Additional Information
Local Candidates to Wilkes-Barre Only - NO Agencies.
PLEASE INCLUDE SALARY REQUIREMENT WHEN APPLYING
Why Should You Apply?
· We offer a competitive benefits package that includes medical, dental, vision, life, disability insurance, 401K.
· We also have tuition assistance.
· IT Engineering based company
· Team-oriented working environment.
All your information will be kept confidential according to EEOC guidelines.
ITP is an Equal Opportunity Employer