Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798.

Our purpose is to foster human progress through knowledge. We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you. Our teams are solving unique and difficult problems at scale in an energetic and hyper-growth environment. We’re growing incredibly quickly, and we need experienced technical people to help us scale.  

We are seeking an experienced Salesforce Developer to join our Order to Cash Technology team. The ideal candidate will have at least 4 years of hands-on experience in Salesforce development, including Apex, Visualforce, Lightning Components, and integrating Salesforce with external systems. You will be responsible for designing, developing, and maintaining custom Salesforce applications, ensuring the optimal performance and security of the platform. 

What you’ll be doing: 

• Collaborate with a team of developers through the entire development lifecycle 

• Become instrumental in improving and implementing processes and values that scale effectively 

• Ability to estimate effort at project inception effectively. 

• Working as part of an Agile team, assisting the Product Owner & Scrum Master with planning, change management, and product backlog maintenance. 

• Contribute to and influence the architecture of applications for internal teams and customers 

• Prepare Low Level Designs (LLD) from High Level Designs (HLD) provided by solution architects 

• Build technology the right way: for us, this means simple, well-tested services that gradually grow over time, and that provides plenty of insight into production performance 

• Develop and use collaborative relationships to facilitate the accomplishment of work goals. 

Key Responsibilities: 

• Design, develop, and implement custom solutions on the Salesforce platform using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce tools. 

• Develop & Maintain the Salesforce Automations like Salesforce Flows 

• Design and implement asynchronous Apex solutions for processing large volumes of data. 

• Create and customize reports and dashboards to provide actionable insights to stakeholders. 

• Customize Salesforce applications based on business requirements, creating and maintaining workflows, triggers, and validation rules. 

• Integrate Salesforce with external systems, using REST/SOAP APIs, middleware, and other integration tools. 

• Provide support for Salesforce platform troubleshooting, debugging, and maintenance. 

• Collaborate with cross-functional teams, including Business Analysts, QA Engineers, and Project Managers, to ensure smooth project delivery and to integrate Salesforce with external systems and third-party applications. 

• Write efficient SOQL and SOSL queries to retrieve and manipulate data within the Salesforce platform. 

• Perform Salesforce administrative tasks such as user management, security configuration, and data management. 

• Perform data migrations and integrations using tools such as Data Loader, MuleSoft, and third-party integration platforms. 

• Ensure adherence to Salesforce best practices, code quality, and security standards. 

• Participate in regular code reviews and ensure the scalability and maintainability of solutions. 

• Work with stakeholders to design solutions that improve business processes and optimize Salesforce functionality. 

• Stay updated on Salesforce releases, new features, and industry best practices. 

Must have Certifications 

• Salesforce Platform Developer 1 

• Salesforce Certified Admin 

Good to have certifications 

• Salesforce Java Script Developer 

• Salesforce Platform Developer 2 

Technical Skills: 

• At least 4 years of experience working with Salesforce, specifically in Apex, Visualforce, Lightning Web Components (LWC), and Force.com. 

• Strong knowledge of Salesforce data model, including objects, fields, relationships, and schema design. 

• Proficiency in Apex coding, including triggers, classes, and testing frameworks. 

• Hands-on experience with Lightning Web Components (LWC) and Visualforce pages. 

• Familiarity with Salesforce integration tools (REST/SOAP APIs, Data Loader, Middleware). 

• Experience working with Salesforce configuration tools (Process Builder, Flow Builder, and Workflow Rules). 

• Knowledge of Salesforce security models, including profiles, permission sets, and sharing rules. 

• Experience with version control systems like Git and code deployment tools (e.g., Jenkins, Salesforce DX). 

• Strong understanding of Salesforce Governor Limits and how to work within them. 

• Good experience in Problem solving & Debugging skills 

• Strong Salesforce Integration Experience with External Application 

• Experience with MuleSoft & AWS is a plus 

  Soft Skills:   

• Excellent communication skills and the ability to work collaboratively in a team environment. 

• Strong problem-solving abilities with a solution-oriented mindset. 

• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. 

• Strong analytical and troubleshooting skills. 

• A keen eye for detail and a commitment to delivering high-quality solutions. 

Preferred: 

• Salesforce Developer certifications (Platform Developer I, Platform Developer II) preferred. 

• Experience with Salesforce Order Management System 

• Experience with Salesforce Communities, Service Cloud, and Marketing Cloud is a plus. 

• Familiarity with Agile methodologies and project management tools (e.g., Jira, Asana). 

Education: 

• Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience). 

You must have the right to work and live in India.

Location: The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance of our Bengaluru office to ensure that as a balanced worker they can make it to our office location to collaborate as required. There is an expectation for a minimum of 3 days per week in-person time.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to work from home or remotely.

What we offer in return: 

• A competitive salary + bonus
• 24 days annual leave
• 4 volunteering days annually
• Day off for your birthday
• Pension contributions
• Medical insurance for self and dependants; life cover and personal accident cover for self
• Seasonal social and charitable events
• Training and development
• Tools and equipment for remote working

We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else – please ask us, we are happy to be flexible! Please contact [email protected]  

Being Yourself at Taylor & Francis: 

If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life. 

Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit based factor. 

If you have a disability, or face another barrier, and would like to request an adjustment to assist your participation in the hiring process and/or in the advertised position, please contact [email protected]. Your request will be reviewed and considered in the strictest confidence.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers 

Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F.