Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

This role is based in our Suite 5-01, Level 5, Sunway VISIO Tower, Lingkaran SV, Sunway Velocity, Kuala Lumpur, Malaysia office.

ROLE SUMMARY:

• Responsible for supporting & analyzing customer data from various databases across ASEAN
• Coordinate with stakeholders across different country event teams to execute continuous process improvement and system implementation
• Expected to write SQL / Python code to extract data from various databases, cleanse, validate, consolidate, and visualize data

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Work with Marketing, Operation, and Technology to source the necessary data and understand the data
• Manage master data, including creation, updates, import, and export
• Review and validate a wide range of SQL-based data across different databases and systems
• Define data performance, lifecycle and quality metrics and ensuring compliance with data related policies and standards
• Ensure data quality issues are logged, tracked, and remedied in a timely and effective manner
• Engage and execute the dashboards on Tableau / PowerBI, or similar visualization tools
• Perform ad-hoc data analysis and present results in a clear manner
• Provide system and data management support to internal ASEAN teams for ongoing and new initiatives
• Monitor key performance indicators (KPIs) and report metrics to upper management
• Translate business needs into functional specifications and user stories for technical teams
• Analyze and model business processes to identify areas for improvement
• Ability to continuously monitor and adapt to emerging technologies, industry trends, and evolving business environments to ensure solutions remain forward-thinking and competitive

• Degree / Diploma in IT, Computer Science, Statistics, Applied Mathematics, Business Analytics, or equivalent quantitative fields
• 3+ years’ experience in business and data analytics
• Strong in SQL to perform data querying and conducting data analysis
• Experience in handling large data sets and relational databases
• Experience with ETL pipelines or data integration tools
• Familiarity with marketing analytics or customer data platforms
• Knowledge in Python will be an advantage
• Experience in Reporting tools (Tableau / PowerBI) will be an advantage
• Familiarity with SDLC processes and Agile methodologies
• Strong communication (spoken & written) skills
• Ability to work in a fast-paced environment with minimal supervision
• Good interpersonal, analytical, and problem-solving skills

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com 

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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