We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

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PartneringONE team is a key component of Informa Connect Life Sciences vertical, providing the digital platform to support partnering events, with over 28 events supported globally,  ten’s millions in turnover. 

This is a great opportunity for an experienced Data Operations professional to take on a lead role with a specific focus on data engineering, integration, and management to improve the quality from source to utilisation, ensuring timely and reliable data.

We are moving to data process automation - transforming the current data processes to support a digital first, future state for the partneringONE business in the Life Science market segment. We have actively engaged with a bespoke data specialist consultancy to define the blueprint in upgrading our data process and secured investment for implementation. The lead data operations role will be pivotal as our key business representative to ensure the needs of the business are being captured, addressed and best practice data processes are being implemented to drive and deliver business growth.     

This role will lead the partneringONE platform data delivery and be key  stakeholder in helping to select and evaluate data sources selection, data ingestion processes, normalisation processes, support data visualization, monitoring processes to promote data driven decision making.  Previous experience in a Data Operations role or similar is essential. Any experience in the use and practical application of automation tools for ingestion, indexing, generating data summaries would be very useful.  The role is expected to be hands on as we develop the data function and work with external experts to define, build and implement the data management production process as our foundational step.   

Data Integrations & Quality Assurance

• Maintaining the quality and accuracy of the data from source selection, ingestion, normalisation, and utilisation to support the data analytics framework, dashboards, ensuring alignment between source and platforms.
• Advocate automation and monitoring at all steps of data pipeline construction, from data integration, testing, releasing to deployment and infrastructure management.
• Data explorations in digital platforms representation and utilisation for new/change requirements delivering results to the IT development team to build and support.
• Defining CatchAll templates with internal teams, building out QA solutions for consistency
• Building and signing-off KPI and business rule solutions, working with the business team to ensure that their narrative is replicated in the reporting build
• Defining and setting up scheduled reports in platform UI and/or organising delivery by third parties

Dashboard Build & Maintenance

• Providing QA Dashboard briefings together with Data Quality teams, ensuring the visualisations are clear for fixes to be implemented
• Setting-up and managing access to the dashboards by the business
• Working with Technical teams to test Dashboard to ensure they fulfil business requirements
• Troubleshooting errors on Dashboard, liaising with Technical teams through to completion

• Strong stakeholder management is required in this role, across all areas of the business
• Software skills – Advanced level Excel, Word, PowerPoint are a pre-requisite
• Confident presentation skills for internal and external audiences
• 3 – 5 years of experience within a data, development or operations role
• Experience with data and BI technologies or strong technical affinity (tools such as Tableau, PowerBI, Datorama, Data Studio, Birst, SQL etc.)
• Excellent written and spoken English language skills

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritizes promotions internally. Our benefits include:

• Learning and development plan to assist with your career development  
• 10 days PTO plus 4 days for volunteering and a day off for your birthday!  
• Competitive Benefits 
• Paid parental leave 
• Work with a high quality of specialist products and service  
• Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration  

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Informa is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.