Editorial Workflow Manager

  • Full-time

Company Description

Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.  

Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798.  

Our purpose is to foster human progress through knowledge.  We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you. 

What we offer in return: 

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.  

  • An excellent work/life balance with a fantastic, flexible working culture.
  • 25 days annual leave per year plus bank holidays 
  • Company funded single cover private medical cover to all colleagues
  • 3 additional discretionary days off during the holiday season at the end of the year
  • 4 paid volunteering days each year
  • Employee assistance programme – offering 24/7 well-being support
  • Share Match – Plan that matches every share purchased with two free shares.
  • Pension scheme
  • Life assurance, plus optical and medical care

Job Description

As an Editorial Workflow Manager (EWM) in Advanced Learning Editorial, your primary role will be the leadership and management of a team of 5-8 squad managers (SM), each of whom manage an 8 person team of editorial assistants (EA). This includes coordination of process roll out and changes, capacity management, and knowledge sharing and training. You will be jointly accountable, with the Senior Publishers, for the delivery of the annual frontlist plan for a business unit within the editorial division (profit centre).

What you will be doing:

  • Deliver frontlist publication plan for profit centre.
  • Develop, monitor and be accountable for a core set of workflow and performance related KPIs.
  • Lead & manage a group of squad managers, engaging in recruitment, colleague onboarding, performance management, and talent development.
  • Active monitoring of workload capacity, in conjunction with Squad Managers. Including dynamic capacity management for core EA tasks within profit centres & facilitating work sharing both between squads and intra profit centre.
  • Responsible (with other EWMs) for setting standard processes around recruitment, training, on-boarding and re-deployment of EAs across Editorial as a whole.
  • Liaise with process and data team to evolve and streamline processes as well as cascade changes. Triaging feedback from SMs on issues around process, liaising with heads of frontlist production on issues with other depts. 
  • Partner with Senior Publishers & Editorial Director to ensure all commissioning groups are appropriately resourced and supported to deliver on strategic growth targets.
  • Represent requirements of profit centre in key cross functional forums, including large process improvement or system change projects.
  • Champion and progress proposals for change from within the team that will benefit the department as a whole.
  • Collaborate with fellow EWMs & HR colleagues to support a coordinated AL Editorial approach to professional development opportunities.


What we're looking for:

  • Significant experience working in an academic publishing environment
  • Strong ability to appropriately communicate and effectively influence both upstream and downstream within the organization
  • Experience of management of the performance and workload of large and complex teams.
  • Proven ability to work & collaborate successfully across different business functions
  • Project management experience
  • Experience of managing process change
  • Experience of strategic goal setting and planning, as well as delivering team performance against commercial KPIs
  • Problem solving & conflict resolution

Additional Information

Closing Date: Friday 21st June 2024

Candidates must have the right to work in the UK

Location: – The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance to ensure that as a balanced worker they can make it to our office locations to collaborate as required.

Training And Professional Development: 

We’re passionate about ensuring you have all the tools and resources at your fingertips to reach your short and long-term career goals. We’ll support you in your journey by working together on your own bespoke Taylor & Francis Development Plan, ensuring you have the resources, tools, support, and coaching that will get you where you want to be. 

Taylor & Francis Group an Informa Business 

We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else – please ask us, we are happy to be flexible! Please contact [email protected]  

Being Yourself at Taylor & Francis 

 If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and contribute regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life. 

Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit-based factor. 

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers 

Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F. 


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