Informa Markets provides customers and partners around the globe with opportunities to engage, experience, and do business through live, virtual, and hybrid events, specialist digital content, and actionable data solutions. People are at the heart of Informa Markets. Our business thrives on the passion and entrepreneurship of our 4,000+ colleagues, who deliver over 500 international events and brands in more than 40 countries across the globe. Using our industry insight, comprehensive portfolio of markets, content, and digital resources, we are passionate about creating platforms for our customers to connect and shaping environments that enable businesses to flourish. 

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COTERIE New York, the premier bi-annual event for women's contemporary and advanced contemporary apparel, footwear, accessories and beauty will deliver a three-day experience highlighting sustainability, technology and community at the Javits Center, February 20-22 to showcase Fall/Winter 2024 styles from over 1100+ domestic and international brands gathering designers from Turkey, Greece, South Korea, Italy and more together under one roof. The September edition will arrive September 22-24. COTERIE New York attracts a wide array of domestic and international retailers in the fashion capital, incorporating community conversations, sustainability activations and key brands in many categories including outerwear, denim, eveningwear and casual-lifestyle inspired apparel on the show floor.

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Purpose and Scope: The Retail Relations Specialist is responsible for engaging, developing, cultivating, and maintaining strong relationships with key contemporary women's fashion retailers internationally. The primary aim is to secure their attendance at our contemporary womenswear events, including COTERIE. This role emphasizes maintaining and enhancing existing buyer/retailer relationships and actively pursuing new retailer targets through industry knowledge, networking, and travel.

Key Responsibilities:

Retailer Engagement and Development:

• Strengthen and maintain relationships with key retention retailers in the assigned segment through phone, email, and face-to-face interactions.
• Proactively build relationships with new key retailers to invite and register them for live events and digital platforms.
• Identify key contemporary retailers and decision-makers within each company in assigned segments.

Data Management and Analysis:

• Track, update, and analyze retailer data in Salesforce.com.
• Provide ongoing retailer information for the sales team, including key retailer lists and content about new and returning retailers.
• Prepare and execute reports and analysis as requested.

Concierge and Consultative Services:

• Provide high-touch concierge services to VIP retailers, including brand matchmaking and curation, both onsite at events and remotely.
• Understand and continue to learn about the contemporary fashion landscape, including brand mix, categories, and trends.
• Support the contemporary sales team by consulting with contemporary brands to enhance their understanding of our offerings.

Event and Marketing Support:

• Respond promptly to retailer inquiries through in-person meetings, phone, and email.
• Assist retailers with registration and encourage attendance through registration call and email campaigns.
• Contribute to the "voice" of retail relations and collaborate on the creation of copy and other retail collateral.
• Provide retailers with essential information such as brand listings, hotel rates sheets, and other show information.
• Maintain the integrity of the database by continuously updating retailer information.

Onsite Responsibilities and Team Collaboration:

• Help manage VIP buyer programs in partnership with the Retail Ops Specialist and Experience team.
• Present professionally as a host to retailers onsite at all contemporary events.
• Coordinate and assist with onsite show set-up and retail programs/events as needed.

Work Environment:

• Routine and year-round phone and email outreach to retailers.
• Travel to local meetings in NYC and the tri-state area weekly.
• Travel to other key destinations within the US and internationally on a quarterly basis.

Educational Requirements:

• Bachelor’s degree in Business Administration, Fashion Buying/Merchandising, or equivalent experience.

Experience Requirements:

• 3-4 years in retail sales, or within a fashion brand or showroom.
• Deep understanding and interest in the contemporary women’s fashion industry and international retail landscape.
• Existing relationships with key retailers are essential.

Skills and Competencies:

• Strong interpersonal and relationship-building skills.
• Preferred sales experience.
• Strong customer service orientation.
• Excellent communication skills, both written and verbal.
• Digitally savvy with comfort in learning new systems.
• Detail-oriented, creative, and innovative thinker.
• Exceptional time management skills.
• Self-starter who can effectively work in a team environment.
• Team player committed to supporting team members in pursuit of common goals.
• Proficiency in Excel, Word, and PowerPoint.

Salary and Job Posting Details:

• The salary range for this position is between $70,000 to $90,000 USD.
• No additional bonus or commission structure.
• The job posting is set to expire on May 28, 2024.

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks 
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year 
• Competitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discount 
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs 
• As an international company, the chance to collaborate with teams around the world