Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

What You’ll Get to Do as an Operations Manager

• Show your love of the game as the ultimate team player and captain. Participate in industrious and innovative teams to create premiere in-person events. Lead a team of dotted line reports to produce tradeshows, conferences, and extraordinary events 
• Be a globetrotter! You will travel around the US and perhaps, the world, executing site selection and inspection trips and producing in-person trade events. 
• Let your creative flare sparkle. Help develop overall look and feel of events and coordinate signage and graphic plans. Order graphics, manage and track the creative process and ensure accurate placement of graphics onsite.  
• Create the story. Communicate the big picture and the smallest details to your contracted vendors (venues, general services contractors, A/V and IT providers, caterers, decorators) to build every component of the client experience. 
• Crunch the numbers. Through research, cost analysis and negotiations determine the cost to support building the dream. The Operations Manager develops and manages the show production costs, tracks spending, identifies areas of cost savings, provides monthly forecasts, and pays applicable vendors.  
• Sign on the dotted line. Request and review vendor contracts. Collaborate with legal and the Director of Operations and Procurement to ensure no detail of fine print is missed.  

What We Expect You’ve Already Done 

• Four-year degree or related work experience.
• 4 - 6 years of experience in trade show, conference and/or event experience required.
• Background in tradeshow / event / conference operations or with a general service contractor or convention facility.  
• Demonstrated strong interpersonal. time management and organization skills with experience in overlapping deadlines and managing complex projects or events.  
• Floor plan development and management.
• Proficient in Microsoft Office Suite with emphasis on Excel.
• Prior experience working within and managing a budget.  

What Makes You Stand Out? 

(These are not requirements but show us how you shine!)

• High emotional IQ with an ability to stay calm under pressure 
• Demonstrated ability to work within a team environment. 
• Experience with both in-person and digital or hybrid events.
• Positive attitude, flexibility, and adaptability. 
• Knowledge / proficiency in Adobe creative programs (InDesign, Photoshop, etc.). 
• Ideally Bi - Lingual (Spanish) but not essential
• Prior experience with Map Your Show, a2z, EXPOCAD or similar platform.  
• Prior experience in sponsorship fulfillment.  

Additional information

• The pay range for this position is $65,000 - $80,000 depending on experience
• Access to LinkedIn Learning and other development/training opportunities
• Health and Wellness Benefits (medical, dental, eye)
• 401K and Matching
• Employee Stock Purchase Program
• Generous PTO policy
• Work-life balance
• Additional discounts through various partnerships

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.