VIP Audience Engagement Co-Ordinator

  • Full-time

Company Description

SuperReturn is the world’s largest and most prestigious series of private equity, venture capital and private capital conferences, comprising 16 annual events. The brand has a truly global reach with more than 8500 conference attendees from 2000 unique organisations and 90 countries represented annually. We bring together an unrivalled mix of LPs and GPs not seen at any other event – critical for new business relationships.

Renowned for the calibre and seniority of our VIP audience and our speaker faculties, our programmes consist of in-depth sessions borne out of months of industry research. We cover the topics that the industry wants to hear and feature the unique perspectives of the people they want to hear from.

Job Description

Today, we are recruiting for an Audience Engagement Co-ordinator to be based in Central London, as well as regular international, alongside some home working. The role will report directly to the Senior Audience Engagement Manager.


The position of Audience Engagement Co-ordinator is one of high responsibility and accountability within Informa Global Finance. Joining a growing team, you will act as the lead on community building and relationship management with highly influential institutional investors and specifically support the SuperReturn portfolio which includes in person and digital events. The environment is demanding but rewarding and you will have the opportunity to work on multiple projects at once.


The relationships and networks developed by the Audience Engagement Co-ordinator will drive the success of our events – improving the quality of our audiences and increasing the inventory for our sponsorship sales. The position is best suited to a self-motivated and confident individual who is happy to work individually and as part of a team.

Key responsibilities:

  • Expand the offering and strategy for the Audience Engagement team in conjunction with the Head of Audience Engagement and Global Head of SuperReturn
  • Liaise with conference producers, sales team members, speakers and sponsors to identifying key industry community members and VIPs to invite to Informa Global Finance events.
  • Contact selected individuals by email and by telephone to discuss attendance and securing their participation in various structured networking / social formats.
  • Meet and greet the VIPs onsite at the events, ensure they are looked after and participate in the proposed networking/social programme.
  • Ensure that VIPs have a superior customer experience throughout the campaign.
  • Work closely with the event sponsors to maximise the participation of their clients in the event.
  • Build strong relationships with these key VIPs to create brand commitment and loyalty.
  • Organise VIP Dinners, Breakfast Briefings and Closed-Door Meetings and securing attendance at these functions and formats.
  • Deliver the 1-to-1 Meeting Service, (physical and digital) in conjunction with the sales team.
  • Work closely with the team to validate the eligibility of incoming requests for VIP (including CFOs/COOs and other key stakeholder) passes.
  • Increase the overall SuperReturn community (including CFOs/COOs and key influencers), using research methods and relationship building.
  • Identify new key target groups and utilise these contacts to broaden the opportunities for the sales team
  • Develop and leverage relationships with key influencers, trade associations and other organisations to grow the VIP outreach, for example, via partnerships.


Key Skills

  • Excellent interpersonal and relationship management skills and the ability to network with senior industry figures
  • The desire to think creatively, to innovate and to shape a product around customer needs
  • Proven research skills using a number of information sources
  • Time management with an ability to multi-task and attention to detail
  • Enthusiasm and a collaborative mind set

Previous Experience

  • The role will focus on events in the private equity and venture capital industry, experience or knowledge of the financial services sector is ideal but not essential
  • A degree is highly advantageous 
  • Experience in a corporate B2B environment

Additional Information

Why work for Informa?

  • Learning and Development plan to assist with your career development
  • 25 days annual leave plus bank holidays, 4 days for volunteering and a day off for your Birthday!
  • Life assurance
  • Other flexible benefits include Healthcare, Cycle to Work scheme and Season Ticket Loans
  • 5% Pension match
  • Share-Match options - become a shareholder

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.


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