Senior Data Services Analyst

  • 240 Blackfriars Rd, London SE1 8NW, UK
  • Full-time

Company Description

Lloyd’s List Intelligence is a global operation driven by our mission to bring transparency to shipping. Lloyd’s List Intelligence transforms data, information and expertise into actionable analytics, insight and perspective that create value for customers. For almost 300 years we’ve been the go-to partner for maritime intelligence and today help over 60,000 professionals do their jobs better.  

The role will report to the Data Services Manager and will be based in our modern and centrally located UK office on London’s Southbank, with an excellent and a wide variety of services and transport links situated nearby. The role will be balanced with working from home some days.

Job Description

The Senior Data Services Analyst position is an exciting role within the Data and Product team at Lloyd’s List Intelligence, the global leaders in geospatial Big Data vessel tracking and analysis of more than 400,000 ships. This role will be part of a team that is responsible for delivering bespoke data sets to customers as well as driving continual enhancements to our data quality to improve our customer experience and support revenue growth.

Lloyd’s List Intelligence has an ambitious 2022/2023 roadmap that the Data Services Team will be instrumental in delivering. This role will service our customers with high quality and curated data sets tailored to customer needs. The successful candidate will be responsible for ensuring that all incoming data requests are properly evaluated, prepared, and delivered in a timely and accurate fashion. You will also be exploring ways to improve our internal data delivery processes, data cleaning and data quality. Close collaboration with our in-house and external data teams will be crucial.

This position presents an exciting opportunity for a results-driven individual with a strong understanding of complex data structures and database manipulation and willing to learn more about commercial decision-making and gain a deeper understanding of customer-led product development. Maritime knowledge would be a distinct advantage but much more important is a passion for large scale data management, data delivery and a desire to exceed customer expectations.


  • Ensure incoming data requests are properly evaluated, prepared, and delivered in a timely and accurate fashion.
  • Explore ways to improve our internal data delivery processes, data cleaning and data quality.
  • Query complex data structures and manipulate data tables to fit bespoke client requests.
  • Ensure that defined SLAs are met.
  • Collaborate with our data teams to implement efficient and automated quality control processes.


  • Thorough understanding of relational databases, Oracle and/or Postgres experience.
  • Demonstrable experience of using PL-SQL and Python to interrogate and extract large data sets.
  • Experience of developing for and using REST APIs is highly desirable.
  • A detailed understanding of ETL processes.
  • Understanding and practical use of AWS would be advantageous.
  • Key attention to detail and proven experience of structuring flat data into insightful end products. 
  • Confident and well-presented individual who would be comfortable speaking with clients both in-person, via email and telephone.
  • Strong written and verbal English communication skills.
  • Strong analytic and problem-solving skills.
  • Ability to use own initiative to troubleshoot problems and find solutions.
  • A flexible, can-do attitude with the ability to manage several ongoing tasks at any one time.

Additional Information

Why work at Informa  

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates, we are also flexible with different working patterns and prioritize promotions internally. Our benefits include: 

  • Learning and development plan to assist with your career development   
  • 25 days annual leave, 4 days for volunteering and a day off for your birthday!  
  • Competitive Benefits
  • Work with high quality specialist products
  • Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration    
  • Regular social events and networking opportunities   

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.  

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