Conference Director

  • 605 3rd Ave, New York, NY 10158, USA
  • Employees can work remotely
  • Full-time

Company Description

In a world where the number of information sources and digital channels is proliferating, businesses and professionals come to Informa Connect for relevant, high-quality knowledge and connections that help them learn more and do more.

Informa Connect delivers in-person and virtual events and training, online communities, digital content and marketing services for professionals in Finance, Biotech & Pharma, and a number of other specialist markets.

Our brands are often the key convening places for their market and are long-established as the place to meet, connect, learn and network with peers and partners.

We create powerful and imaginative environments for businesses and professionals to connect and learn. The quality, uniqueness and relevance of content is key to everything we do, and we continually enhance our events and digital platforms with new features and innovative formats.

Our customers include delegates who pay to attend events and training. We also provide event-based and digital sponsorship and marketing opportunities for businesses looking to reach specialist communities


Job Description

The Conference Director will develop year-round educational programming and content strategy for the Greenbuild portfolio of in person and digital events. Work collaboratively with association partner, advisory boards, and show management to develop year-round program and calendar of events, determine topic relevance, design pricing & packages, and formulate overall theme of programming.  Must have sustainability industry experience or be willing to learn the industry to create and implement industry focused programs. Establish strong working relationships with speakers, vendors and show team while delivering the highest level of customer service.


·       Develop annual content strategy & drive implementation with assistance from association partners, working groups, and internal teams including:

·       Year-round program & calendar of events, overall theme & concept development for Greenbuild International Conference & Expo, determining topic relevance and projected success, session scheduling, pricing & package strategy, and communicating with Working Groups/Association on a regular basis.

·       Track industry trends and issues to identify current, new, and alternative growth areas that can be captured for educational programming.

·       Maintain and manage online conference operations website based on program timeline including, but not limited to, build-out and test speaker resource center, speaker contracting, speaker communications and task completion, conference content and all presentation needs.

·       Develop and manage conference program production schedule and multi-faceted call for proposals process for the general conference program in coordination with marketing and the association.

·       Develop conference schedules that are comprehensive, balanced and offer attendees maximum opportunity to participate.

·       Manage and oversee all onsite conference operations at the event including temporary staff team of 60+, speaker coordination of 400+ individuals, onsite access control assistance, speaker ready room and specialty programs/tracks.

·       Maintain Provider status for continuing education units through multiple industry associations, including submitting all sessions for approval, ensuring proper presentation requirements are followed, post-show follow-up and credit reporting/adjustments.

·       Develop and produce conference surveys, quizzes and on-site digital distribution.  Organize and distribute survey results in a timely manner after the show.

·       Work with Marketing to develop marketing strategies specifically for the conference program through digital, web, social media, direct mail and mobile application.

·       Work with Marketing to ensure conference information on show websites is timely and updated frequently.

·       Coordinate with marketing to set up, extensively test and monitor registration for conference program & speakers.

·       Coordinate with marketing and operations to develop and test mobile application for attendee onsite use.

·       Develop and maintain strong relationships with relevant industry associations including attending their annual meetings if needed.

·       Work with Brand Director & Operations Team to:

·       Organize and maintain conference budget by providing accurate forecasts, ensuring costs do not exceed budget and reviewing processes for cost saving initiatives.

·       Coordinate production including run of show documents, voice over recordings, furnishings, slide decks, stage sets, videos, music, stage management.

·       Coordinate and recommend, based on specific types of education needs, applicable stage/room set, audio visual, food and beverage.

·       Coordinate education related sponsorship fulfillment support.

·       Coordinate meeting rooms, diagrams and room setup.

·       Coordinate access control needs and grid setup with operations and registration.

·       Function as integral part of overall show management team / effort in performing additional duties as required.

·       Develop and execute digital education & programs throughout the year, including but not limited to webinars, virtual events, and education subscriptions.


·       Five or more years of experience in conference or meetings management.

·       Experience researching and developing conference content.

·       Ability to develop and manage budgets.

·       Strong time management skills with the ability to effectively multi-task.

·       High level of proficiency in the use of computer software and online platforms including Word, and Excel, Adobe Acrobat, social media and mobile applications. CadmiumCD proficiency preferred.

·       Project oriented with superior attention to detail and outstanding organizational and prioritization skills.

·       Excellent customer service and written / verbal / telephone communication skills.

·       Strong team player who interacts well with external clients, vendors and internal teams.

Additional Information

Why work at Informa  

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritizes promotions internally. Our benefits include:

  • Learning and development plan to assist with your career development  
  • 15 days PTO plus 9 national holidays, 4 days for volunteering and a day off for your birthday!  
  • Competitive Benefits with 401k match 
  • Paid parental leave 
  • Work with a high quality of specialist products and service  
  • Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration  
  • ESPP - become a shareholder  

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Informa is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law. 

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