Learning and Performance Apprentice

  • Southwark St, London SE1, UK
  • Full-time

Company Description

Informa is a leading international events, intelligence and scholarly research group.

We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions.

Informa is listed on London Stock Exchange and a member of FTSE 100, with over 9,000 colleagues working in more than 30 countries.

At Informa Tech, we believe that technology innovation is key to driving positive change in our society. We believe that digital inclusion underpins progress. And we believe that diversity in tech is central to a thriving industry.

Our aim is to inspire the global technology community to build a better world by informing, educating and connecting them through world-class research, training, events, and media.

We sit at the heart of the tech community with specialisms in emerging tech/AI, enterprise IT, cyber security, service providers/NextG, critical communications, media & entertainment and marketing technology.

Leveraging over 100 trusted brands, we offer an unrivalled global networking community and platform for technologists and innovators to be inspired and reach their full potential.

Job Description

The Learning and Performance Apprentice will be a part of the Global Learning and Performance (L&P) Team. Informa Tech is on a continuous journey of improvement to carry on delivering against its ambitions. The L&P team plays a critical role in supporting the organisation to achieve its goals by creating the necessary conditions for the whole organisation to deliver, as effectively as it can, against its plan.  This role is paying £18,000 per year and will be a great opportunity for someone to learn whilst they earn.

To do this effectively, the L&P team must focus on its customers’ needs and constantly look for better ways of working to deliver for and support the organisation and our partners.

They will also have the opportunity to develop key transferable skills, including team working, communication, organisation, prioritisation and data analysis. The Apprentice will be studying towards L3 L&D Practitioner Apprenticeship.

Key Responsibilities

  • Administration of E-Learning platforms and Learning Management Systems, including content curation, data management and addressing candidate queries and issue resolution.

  • Learning to create and edit e-learning modules using e-learning creation tools.

  • Identify and reveiw learning needs for each profession

  • Assisting with the production of reports and taking responsibility for producing regular reports.

  • Providing administrative support for online websites.

  • Updating and maintaining contact lists and databases.

  • Assisting with marketing when required using the available platforms.

  • Managing the learning inbox, including answering questions and resolving queries

  • Supporting the L&P Partner in Talent projects.

  • Shadowing team members to observe good practice and become an integral part of the team. Observing complex meetings that relate to particular areas of interest for future development.

  • Developing a good understanding of the purpose of  L&P Team Actively researching and accessing learning opportunities to support professional development.

  • Booking training, supporting meetings and events, setting up physical or virtual training rooms, ensuring appropriate layout and resources are available for delegates and trainers. Supporting the preparation, facilitation and administration of meetings for colleagues within the L&P Team.

  • Monitoring attendance at L&D events, assisting in tracking, monitoring, reporting and evaluating.

  • Learning to set up and trouble shoot IT equipment for the trainers, including laptops, smart boards and all other equipment used by L&P.

  • Facilitate and deliver short learning modules in a face to face or digital environment

  • Producing and maintaining training materials

  • Financial administration work to include processing invoices, updating tracking sheets and relevant finance systems, chasing payments and answer vendor questions.

The Apprenticeship

To achieve success, you will learn on the job, studying for the L3 Learning and Development Practitioner. 

Duration of study: 18 months

Training Provider: Intec Business Colleges LTD


  • GCSE Equivalent Grade C/4 and above in English & Maths
  • Have lived in the UK/EEA continuously for the last 3 years
  • Enthusiasm and commitment for a career in Learning
  • Proficient in Microsoft Office programmes
  • Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
  • Be pro-active and able to take initiative
  • Highly organised, diligent with attention to detail
  • An interest in developing the ability to collate and provide statistical data
  • An interest in multimedia design and marketing
  • A willingness to challenge the status quo where appropriate

Additional Information

Employee experience is very important to us at Informa. On top of joining a supportive, diverse, and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritise promotions internally.

  • 25 days annual leave plus bank holidays, 4 days for volunteering and a day off for your Birthday!
  • Central London office with a rooftop terrace, views of London, onsite gym and a variety of restaurants and amenities nearby
  • Work with a high quality of specialist products and service  
  • Friendly staff who are all “expert’s experts” and additional training for development
  • Life assurance
  • Other flexible benefits include Healthcare, Cycle to Work scheme and Season Ticket Loans
  • 5% Pension match
  • Share-Match options - become a shareholder
  • Regular Social Events and Networking opportunities

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex

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