Higher Education Partnership Marketing Manager

  • 605 3rd Ave, New York, NY 10158, USA
  • Employees can work remotely
  • Full-time

Company Description

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realise their individual potential.

To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers

Job Description

We are hiring for a Higher Education Marketing Partnership Manager to join our team to support our journey to growing global market share across Teaching & Learning sector, using relationships with our third-party partners.

Our Advanced Learning marketing department works hand in hand with key third party aggregators, including ProQuest, EBSCO, Redshelf and Vitalsource and many more, who are critical in ensuring our content is widely available and disseminated across the globe within the teaching and learning environment.  As the market continues to undergo significant shifts post-pandemic and as digital content develops, our ambition is to be at the forefront of these dynamic changes using our current relationships with aggregators and to support and develop long-term strategic partnerships/investments.

You will take ownership for planning, managing and supporting the execution of partner marketing plans and will the primary point person in the day-to-day management of existing third partner relationships, ensuring partners are advised and enabled which drive action to support our programs and revenue streams. You will be responsive and act as the first point of contact with any issues and will seek to find resolution quickly and promptly.

You will be at the heart of ensuring customer success as well as looking at new ideas with partners using customer data insight and listening tools to bring an evidence-based approach to planning and development.

Closing date: September 30, 2021

What you’ll be doing:

  • Working directly with partners to foster close collaborative relationships for the current business as well as exploring new ideas over the longer term
  • Developing an internal network across collaborator/partner groups and be at the heart of all discussions with regards to third party relationships in the higher education market
  • Using customer data and insight to assist in making recommendations which allow us to experiment, test and learn
  • Providing an exceptional customer experience with our partners to ensure we support their own success in this changing market

Qualifications

  • A passion and desire to help transform the learning experience through exceptional online offers and an active interest in the use of technology solutions in education
  • Proven knowledge of data analysis, data presentation, and reporting
  • Understanding of the Higher Education market, especially as it relates to teaching and learning
  • Confidence in details with partners and third parties through outstanding communication skills
  • The ability to talk about our content/portfolio with partners to help support them in their understanding how we can work progressively together
  • Intermediate to sophisticated knowledge of Excel
  • Excellent time management, organizational, and prioritization skills
  • Demonstrable experience of working collaboratively across a matrix organization
  • An open, collaborative approach to analysis and solution-finding

Additional Information

  • Competitive salary
  • Ample paid time off
  • Sick time
  • Medical & vision benefits
  • Volunteering days per year
  • Day off for your birthday
  • 401(k) match
  • Flexible working schedule
  • Seasonal social and charitable events
  • Training and development

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

Additional information:

  • You must have the right to work and live in United States
  • This role is open to candidate on the East Coast of the US in order to maximize the amount of hours worked with UK colleagues 
  • Domestic and international travel to T&F offices may be required

The Company - Taylor & Francis Group an Informa Business

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group operates globally and produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realize their individual potential.

To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or protected veteran status, citizenship, or other protected characteristics under federal, state or local law.

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