Under general supervision, facilitates the maintenance of computer resources; provides technical support for workstations, hardware and software. Incumbent will be assigned to a school location or assigned to central office for dispatch. Individual support assignments are subject to change.

Essential Functions and Abilites:

The following duties are representative for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Resolves software, hardware, phone systems and network problems.
• Assists users with PC’s, Macintoshes, Printing, Local Area Networks (LAN) and associated software.
• Assists schools with the use of Active Directory, Thin Client devices, tablet computers, Interactive White Boards, and wireless technology.

EDUCATION AND/OF EXPERIENCE:
• Associate’s degree in Computer Science, Information Technology or closely related area from an approved accredited college or university required.
• Net + certification required  
• Minimum of three (5) years of computer/information technology hardware/software support or closely related experience is required.

All your information will be kept confidential according to EEO guidelines.