Personnel qualifications:

Experience in troubleshooting (i.e. resolving problems with software, hardware, configurations, etc.).  At least one (1) year of experience in at least one of the following areas:

·         Providing end-user support (including help desk, if required for assigned task) for various software

·         Providing user and desktop support for all client-side systems

·         Providing mobile device support (client-side) to include laptop, tablets, and Blackberry assistance

·         Providing support and deployment for workstations and peripherals

·         Providing support for office moves and desktop configurations

All your information will be kept confidential according to EEO guidelines.