Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Description
- Assist internal and external customers via email or telephone with customer service excellence
- General office maintenance such as supply ordering, inventory replenishment, and communication with facilities
- Utilize web-based and company proprietary programs for data entry and report procurement
- Be in compliance with department policies and procedures
- Retrieve and provide various documents upon requests from internal and external customers
- Ability to work with confidential and sensitive data
- Monitor and maintain customer service request queues based on Service Level Agreements
- Sort, file and organize various document types for record retention
- Document imaging for various department’s paperwork
- Accurately enter data into multiple programs and systems
- Detail oriented when performing attribute testing audits
- Ability to meet hard deadlines pertaining to legal inquiries, compliance requests, and remedies for credit card disputes
- Process mail in payments for gaming monetary instruments

All your information will be kept confidential according to EEO guidelines.