Enterprise Team Leader

  • Almaty, Kazakhstan
  • Full-time
  • Department: Sales
  • Office: Almaty (Kazakhstan)

Company Description

At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

The Enterprise Team Leader is a managerial role in regional structure with direct reporting line towards Regional Sales Manager or country manager (if applicable) in the assigned market. The main role of the Enterprise Team Leader is to lead and motivate the sales team according to the defined strategies, and ensure team’s targets are met. Enterprise Team Leader needs to lead, develop and coach a team of employees in customer facing to their optimum performance levels. 

Job Description

  • Coach, Develop and guide the enterprise team on how to drive the most optimal customer journey and how to grow each client in the team’s portfolio
  • Grow team’s acquisition and generation of new business while growing the existing business in place
  • Monitoring team activities on daily basis, conducting weekly/monthly check-in meetings with team to implement and adjust strategies
  • Monitoring traffic for important clients and advising sales on further activities
  • Administrative things regarding the team, Involvement in team related projects 
  • Daily checks of data quality, sales pipeline quality and query resolutions/escalations
  • Assignment of Leads/Opportunities to Sales Execs (SE’s)
  • Provide Support on internal tools or processes
  • Constantly stay updated of market conditions and offers
  • Support SE’s to unlock new business opportunities which may be stuck
  • Regularly plans formal development plans for SE’s
  • Mid-quarter review of KPIs
  • Support POP in recruitment, onboarding and performance evaluation of both newcomers and active employees
  • Suggest market strategy and approach towards new clients

Qualifications

More about you:

  • You are a professional looking to develop your career in a high-growth environment, with 7+ years professional experience in Sales (hunting) and 2-3 years of team management
  • Proven track record of driving annual increase in quarterly/annual margin, revenue, growth and acquisition targets in an assigned region
  • Ability to enhance, tailor and drive sales process across an assigned region while always in line with company strategy
  • Customer centricity approach, through Client Challenger or Customer Journey methodologies
  • Exceptional communication, interpersonal, negotiation and relationship-building skills  
  • You prefer collaborative, fast-paced, entrepreneurial environments  
  • You are in a great command of English, you speak fluently to clients, partners and colleagues alike

Additional Information

When you become a part of Infobip you can expect:

  • Professional development – Challenging tasks and great career development opportunities
  • Great environment – Team spirit, passion, creativity and persistence are the drivers of our company
  • Awesome clients – We serve and partner with the majority of the leading IT companies, mobile operators, OTTs, brands, banks, social networks, and many more
  • Compensation & benefits – Competitive salary, covered travel expenses, team buildings, coffee, healthy snacks and beverages in the office
  • Internal/extrenal conferences which gathers Infobippers from all over the globe
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