Inside Sales Representative

  • Moscow, Russia
  • Full-time
  • Department: Sales
  • Office: Moscow (Russia)

Company Description

At Infobip we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Job Description

An Inside Sales Representative is a full cycle sales role focusing on our SMB segment clients. The Inside Sales Representatives are responsible for inbound leads for their region and will need to communicate with Marketing + Sales about challenges with pipeline and lead quality. Time to first contact is important since they will still be the first line of contact.

Key responsibilities:

  • Use and maintain the Salesforce data quality.
  • Achieving defined KPI goals. 
  • Accept feedback and training to continue to improve and develop 
  • Close full cycle on SMB (C & D) level accounts 
  • Understand and execute Enterprise + Volume Velocity Sales process. 
  • Support Sales Team with outbound prospect accounts into A/B segment 
  • Gain knowledge of Super User, Routing Tool, and other internal tools 
  • Properly understand the MSA process and working with Legal 
  • Focusing in verticals: Retail, Travel, Ride Sharing, eCommerce, Banking/Finance accordingly to the sales strategy

Qualifications

  • Experience with cold approach to potential clients
  • 3-5 years of experience in sales roles in IT/Banking or other industries with SMB clients
  • English - intermediate or higher 
  • Good sales oriented communication skills 
  • Negotiation skills

Additional Information

Why our employees choose us (and stay)?

  • Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
  • Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
  • Rubles & Sense of Wellness – Competitive salary, covered travel expenses, employer paid benefits, flexible work environment… Talk about a balanced lifestyle!

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