System Infrastructure Engineer (with focus on SCCM)

  • Zagreb, Croatia
  • Full-time
  • Office: Zagreb (Croatia)

Company Description

At Infobip we dream big. We value creativity, persistence and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006,  we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Job Description

Why is this role important at Infobip? 

Every great company’s success starts with having a great product. To write our success story, it is essential that our global, cloud based products are supported with a stable infrastructure. As a System Infrastructure Engineer, you will directly manage our Windows platforms both on physical and virtual machines, dealing with challenges of complex architecture (scalability, fail over, balancing...) of a 4-nine uptime system that drives huge traffic.  

You know you are doing a good job when: 

  • You provide great client and end users support regarding day-to-day Windows server infrastructure related issues.  

  • You diagnose and remediate issues with Windows server infrastructure and related roles and features, as well as other Microsoft and third-party Windows business infrastructure.  

  • You have a great general overview of the system that your team is dependent of, understanding the interactions and dependencies among those components.  

  • You regularly contribute to discussions and brainstorming with high quality ideas that result in adoption and improvements.  

  • You proactively share knowledge and help your team evolve into a better team.  


What do we expect: 

  • You have 2+ years of experience in design and installation of Microsoft System Configuration Manager 

  • You have strong experience with Active Directory 

  • You have in-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues 

  • You have strong troubleshooting skills  

  • You have expertise in SCCM Administration, deployment, packaging, network inventory, boundaries, installer and network designing 

  • You have experience with backup and antivirus systems  

  • You have basic experience in utilizing PowerShell  

  • You are genuinely curious about how things work, you enjoy solving problems, working on them until you both find the solution and understand their cause  

  • You have an ability to adapt fast and like working in a high-paced environment  

  • You build positive, lasting relationships with colleagues in the team.  

Additional Information

When you become a part of Infobip you can expect:

  • Big and complex infrastructure – When we talk about a large system, we really mean it. We have datacenters all over the world, from Washington to Hong Kong, and they include around 650+ physical and 10000+ virtual servers. Be a part of a system that is live 24/7 and generates traffic that measures in millions of messages every minute.  

  • Never a dull moment – We work with powerful companies with strong impact, which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries on a daily basis.  

  • Opportunity Knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Lots of opportunities for development; whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.  

  • Grow your knowledge – Learn as you go, starting from the internal education and onboarding from your colleagues, to our 3-day Dev conference, e-learning to attending conferences. Knowledge is for sharing, and learning is a path to growth.  

  • Compensation & Benefits – Competitive salary, travel allowance, expatriate compensation packages for your business trips, rewards and holiday bonuses, team buildings and other organized activities, company library, organized sports, kitchen stocked with the usual suspects... Talk about a balanced lifestyle! 

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