System Administrator

  • Zagreb, Croatia
  • Full-time
  • Department: Engineering
  • Office: Zagreb (Croatia)

Company Description

At Infobip we dream big. We value creativity, persistence and innovation, passionately  believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 60+ offices on six continents, Infobip’s platform is used by almost 70% of the population, making it the largest network of its kind and the only full-stack cloud communication platform (cPaaS) globally. Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions. 

Job Description

Why is this role important at Infobip?   

There is a lot of effort invested into running a company like ours. Stable environment and  seamlessly running equipment is a foundation for everything we do. As a System Administrator, you will directly impact the way in which Infobip's offices run technology-wise, including a complex internal infrastructure. 

You know you are doing a good job when:   

  • You have a great general overview of the system that your team is dependent on,  understanding the interactions and dependencies among those components.   

  • You find ways to apply new technology to automate the system.   

  • You contribute to brainstorming sessions in your work are  and provide suggestions on how to improve the process


More about you:   

Maybe you are a system administrator at a smaller company looking for a challenge to use your automation skills to manage infrastructure for 2000+ employees.    

  • You have solid knowledge of desktop (Windows 8.1 and 10) and server (2012, 2012R2, 2016) operating systems.   

  • You have a solid knowledge of Windows Server Update Services (WSUS), Hyper-V virtualization and Active Directory administration skills including managing DNS, DHCP and GPO.  

  • You are familiar with the deployment of Windows 10 OS by using mass deployment systems.   

  • You are experienced in Workstation backup and full disk encryption is no stranger to you.    

  • You have a good knowledge of antivirus systems with central management console (preferably Symantec).   

  • Experience with Mac OS and/or Linux OS devices in the corporate environment is a plus.   

  • Experience with Microsoft SCCM is a plus.   

  • Experience with Jira and Confluence is a plus  

  • You are experienced in mentoring other colleagues and transferring knowledge to the younger colleagues.    

  • You focus on user satisfaction and experience.   

  • You identify critical activities and assignments and adjust priorities when appropriate.   

  • You can rapidly adapt and work in a high-paced, multi-tasking environment.   

  • You speak fluently to users in Croatian and English.   

  • You have an excellent Active Directory skills including managing DNS, DHCP, PKI, and GPO.  

  • Strong knowledge of Virtualisation technologies (Hyper-V is a plus)  

  • Strong knowledge of PowerShell  

  • Experience working in an Enterprise level environment  

  • Experience with MDM is a plus 

  • Excellent knowledge of Exchange 2013,2016,2019 and O365  

  • Experience with Exchange and Office 365 migrations  

  • Experience with designing an Exchange 2010 – 2019 infrastructure in larger environments (1000+ users)  

  • Experience with designing Exchange Online is a plus  

Additional Information

Why our employees choose us (and stay)?

  • Big and complex infrastructure - When we talk about a large system, we really mean it. We have datacentres all over the world, from Washington to Hong Kong, and they include around 650 physical and 8000+ virtual servers. Be a part of a system that is live 24/7 and generates traffic that measures in millions of messages every minute. 

  • Never a dull moment – We work with powerful companies with strong impact, which pushes us to work on the highest possible level. Work on uncharted  challenges and push boundaries on a daily basis. 

  • Opportunity Knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Lots of opportunities for development; whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve. 

  • Grow your knowledge – Learn as you go, starting from the internal education and onboarding from your colleagues, to our 3-day Dev conference, e-learning to attending conferences. Knowledge is for sharing, and learning is a path to  growth. 

  • Compensation & Benefits – Competitive salary, travel allowance, expatriate compensation packages for your business trips, rewards and holiday bonuses,  team buildings and other organised activities, company library, organised sports, kitchen stocked with the usual suspects... Talk about a balanced lifestyle! 

Interested? Let's get the process rolling!

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