Hi,

Greetings!!!

I am Sree from Infinite Computing Systems.

Please read the below job description and let me know your interest. Also, let me know a good time when we can discuss this.

Job Title: Customer Service Coordinator

Contract: 6months 

Location:  Cedar Rapids, Iowa

 High School diploma or equivalent required
- Candidates must be US Citizens
- SAP experience is required

Job Summary
The Customer Account Coordinator is the principal customer contact for all orders and administration of customer sales orders, related information and processes from contract award through closeout and archive of the sales order. The Customer Account Coordinator performs a variety of simple to complex sales order entry and order administration support activities for customer accounts. The role requires expert knowledge of SAP Sales & Distribution Module and working knowledge of other computer tools. Assignments involve the understanding of and the application of departmental procedures and workflow activities. The Customer Account Coordinator works to align available inventory with the sales order line items to ensure that deliverables are shipped and invoiced as required by Collins Aerospace and the customer.

Job Responsibilities
- Substantial understanding of the job and applies knowledge and skills to complete assigned tasks. Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. Normally receives little instruction on daily work, general instructions on newly introduced assignments. Maintains customer contact including correspondence concerning sales order status, order changes and billing/receivables questions.
- Under moderate supervision, create/edit sales orders accurately and efficiently in SAP; create and send order acknowledgements to customer when required. Generates and distributes contract summaries when required.
- Under moderate supervision, ensure that all sales order documentation, such as export licenses, are processed in accordance with customer and regulatory requirements.
- Ensure export policies and procedures compliance including license applications, proper export classification on the sales order and customer denied parties screening (via Amber Rhode, Trade Wizards Mgmt. Dynamics database application).
- With moderate supervision, work with Finance to process customer invoices, return orders and credit & debit memo requests.
- Under moderate supervision, create basic quotes in SAP (Catalog net / list / pre-approved Sales Bulletins; standard T&Cs).
- Under moderate supervision, work with Inventory and Shipping to create and facilitate deliveries ensuring customer requirements are met.
- May create and maintain special tracking and customer reports.
- Under direct supervision, may negotiate pricing/fees, for product.

Do share me below details along with resume for further discussion.

Full Legal Name (As per Passport or any other legal document)

Current location

Contact phone no.

Date of birth: (MM/DD only)

Email id

Present or Last rate

Expected rate

Work Authorization Status

Ready for relocation

Have you ever served the US military/navy/air force

Do you have an active clearance

Are you working currently

If currently working- permanent or contract

Will be pleased to connect via LinkedIn https://www.linkedin.com/in/sreenr/

Thanks & Regards,

Sree Nair

Senior Executive – Global Talent Acquisition Group

Email : snair@infinite-usa. com

Office: 469-526- 3146