Application Production Support
- Full-time
Company Description
Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativity and collaboration thrive. We operate in 19 countries with more than 28,000 employees worldwide.
If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be Inetum!
Job Description
The candidate will provide application support within the Securities Services area for Payment Processing.
Main Tasks:
- Support business IT needs by understanding workflows and operational scenarios.
- Handle tasks and incidents via email, tickets, or in person, ensuring proper shift coverage.
- Communicate updates on issues, tasks, and projects to teams and stakeholders.
- Document processes and share knowledge, including training and continuous improvement.
- Automate routine tasks and identify systemic issues through scripting and optimization.
Qualifications
- Good knowledge and capabilities in scripting languages, network, Windows and Linux environments
- Unix kwnowlge is a plus
- Oracle SQL kwnowlge is Mandatory
- ITIL understanding is also a plus.
- Ansible / DevOps
Additional Information
The candidate is expected disponibility to work on weekends, holidays and hybrid mode 50% Office - 50% Homework.