Customer Experience Leader - Willowbrook Mall

  • Langley, Canada
  • Part-time

Job Description


  • Support the head of store and other CELs to ensure the store is well-run, well-merchandised and well-staffed
  • Coordinate and communicate the daily task assignments to the Customer Experience Representatives
  • Communicate sales goals to the Customer Experience Representatives 
  • Ensure goals are achieved and identifying areas that require merchandising attention
  • Assist setting up company promotions
  • Follow pre-opening, post-opening and closing procedures
  • Engage and inspire our customers on the floor
  • Make meaningful connections
  • Create a warm and welcoming environment in our stores
  • Leverage our product to tell stories
  • Add joy to our customers’ lives
  • Curate specific product collections for each customer you meet
  • Leave a lasting impression 
  • Cashier duties fair amount of each shift partnering with the above needs

  • Receiving and dealing with In and Outbound product

  • Shelving of product

  • Daily use of ladder

  • Removal of garbage and recycling daily

  • General daily, wkly housekeeping including vacuuming, cleaning washroom



  • Passionate
  • Enthusiastic
  • Curious
  • Humble
  • Giving
  • Driven
  • Organized

Additional Information

At Indigo, you work for all of our stores! We're currently looking for candidates willing to work in different locations across the lower mainland. Please note if you are willing to work in these possible other locations!