Current Indigo employees should apply through the Internal Mobility page using your @indigo.ca email address.

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

• We love books and all things beautiful
• We are Canada’s Cultural Department Store
• Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

• We exist to add joy to our customers’ lives each and every time they interact with us and our products
• Our job is to create joyful moments for our customers
• We treat each other the way we’d treat a valued friend
• We inspire each other to do our best work
• We seek to ignite creativity and innovation every day
• We give back to the communities in which we operate

WHAT YOU’LL DO: 

The Inventory Analyst, Print is responsible for managing omni-channel inventory to meet business performance goals and customer experience, and provide insight and analysis into the business. The analyst seeks to maximize product availability, minimize unproductive inventory, and improve margins. 

• Determine the initial buy quantity based on forecasted sales goals 
• Accurately allocate new books to anticipated customer demand, and forecast omni-channel customer demand 
• Provide insights from analysis on inventory and business performance 
• Review DC and store forecast exceptions to maintain forecast accuracy 
• Manage and maintain SAP replenishment parameters at store, online, and DC level to ensure in-stock and weeks of supply targets 
• Manage returns to meet Merchandise Category returns target 
• Communicate effectively with other functional teams (e.g. Category Management, Store Operations, Distribution Centre) 
• Work with vendors to ensure timely reorders/reprints of required inventory 
• Resolve store-reported inventory problems within service level agreements 
• Provide SAP super user expertise 
• Maximize margin and product availability through effective sourcing decisions 
• Develop and improve functional processes and reporting 
• Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes 
• Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them 
• Collaborate with others to drive flexible and iterative solutions, quickly and easily 
• Model Indigo’s beliefs and convey a positive image in everything you do 
• Celebrate diversity of thought and have an open mindset 
• Embrace, champion and influence change through your team and/or the organization 

WHO YOU ARE: 

• 2-3 years of in-store experience at Indigo Books & Music comprising a thorough familiarity with store-level operations at leadership level, outstanding product knowledge and keen analytical insight into business operations 
• Alternatively, qualified candidates may have 2-3 years of analytical experience with emphasis on inventory management (ideally in a retail environment) and should have knowledge of ERP systems (SAP) 
• University/College degree in Business, Engineering, Math or similar program 
• Excellent analytical, communication and interpersonal skills 
• Strong user of MS Excel or MS Access 
• Customer focused with a strong focus on team work 
• Strong and creative problem solving skills with a desire for continuous improvement 

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs. 

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