Current Indigo employees should apply through the Internal Mobility page using your @indigo.ca email address.

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

• We love books and all things beautiful
• We are Canada’s Cultural Department Store
• Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

• We exist to add joy to our customers’ lives each and every time they interact with us and our products
• Our job is to create joyful moments for our customers
• We treat each other the way we’d treat a valued friend
• We inspire each other to do our best work
• We seek to ignite creativity and innovation every day
• We give back to the communities in which we operate

WHAT YOU’LL DO: 

The Graphic Designer, Product creates unique, original and engaging graphics and typography to be used, in production of Indigo private label paper, product and packaging designs. As part of the Design Studio, this role reports to the Design Director and collaborates closely with cross-functional partners to ensure the Indigo brand is communicated in a strong and consistent manner, inspiring and engaging our customers. The Graphic Designer will also support as a liaison between Indigo and its external vendors to ensure the successful roll out of creative concepts and delivery of proprietary product and packaging design. 

• Design and creation of impactful graphics and artwork for proprietary product categories such as paper, hard goods (mugs etc.), soft goods (totes etc.), as well as packaging. 
• Works closely with the Design Director, Production Designers, internal merchant teams, artists and suppliers to ensure smooth execution of production artwork from design concept through to launch  
• Development of original creative concepts that meet the given project's overall objectives and support the company's existing creative and visual guidelines  
• Responsible for of graphics and artwork from concept phase through to application on final products and packaging. 
• As needed, research and recommend stock illustration and patterns for purchase. Retouch and re-colour purchased prints and images to ensure cohesion with season’s concept. 
• Specifies printing requirements to merchant teams based on design, budget and creative intent. 
• Concurrently manage multiple seasonal collections at various stages from conceptualization through to production. 
• Adapt work to changing needs and support production, as required. 
• Keep up-to-date and informed of emerging trends. 
• Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes. 
• Proactively identify and anticipate customer expectations and needs. 
• Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them. 
• Collaborate with others to drive flexible and iterative solutions, quickly and easily 
• Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself 
• Help others see the impacts of their efforts and proactively engage other functions to get input 
• Encourage others to freely share their point of view and be open to feedback 
• Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes 
• Embrace, champion and influence change through your team and/or the organization 

WHO YOU ARE: 

• Post-secondary degree or diploma in graphic design or design-related field 
• Minimum 5 years’ experience in a design studio, agency or in-house creative shop 
• Designing for retail considered an asset 
• Exceptional understanding and ability in graphic design and typography 
• Illustration experience is an asset 
• Expert proficiency in Adobe Creative Suite CC 2019 
• Strong understanding of industry standards and best practices for design and development in a retail environment 
• Strong conceptual skills and design execution skills 
• Dynamic, driven, good-listener, team-oriented, with ability to handle and learn from constructive criticism  
• Prior experience supporting national brands is an asset 
• Ability to meet tight deadlines while juggling competing priorities 
• Able to iterate multiple ideas in a timely manner 
• Branding and package design experience an asset 

Indigo Books & Music is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs. 

WELCOME HOME