Customer Experience Leader

  • 1632 14TH AVENUE N.W., Calgary, Canada
  • Part-time

Company Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigo Spirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centers, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

Job Description

WHAT YOU’LL DO

  • Support the head of store and ensure the store is well-run, well-merchandised and well-staffed
  • Coordinate and communicate the daily task assignments to the Customer Experience Representatives
  • Communicate sales goals to the Customer Experience Representatives 
  • Ensure goals are achieved and identifying areas that require merchandising attention
  • Follow pre-opening, post-opening and closing procedures
  • Engage and inspire our customers on the floor
  • Make meaningful connections
  • Create a warm and welcoming environment in our stores
  • Leverage our product to tell stories
  • Add joy to our customers’ lives
  • Curate specific product collections for each customer you meet
  • Leave a lasting impression 

Qualifications

WHO YOU ARE

  • Passionate
  • Enthusiastic
  • Curious
  • Humble
  • Giving
  • Driven