WHAT YOU’LL DO

• Provide support for team members and customers alike, and contribute to the overall vision and sales objectives of the store
• Ensure the store is well-run, well-merchandised and well-staffed
• Attract, hire, retain and develop talented and passionate Customer Experience Representatives
• Maintain performance management records 
• Execute the store’s annual business plan as delivered by the General Manager
• Engage and inspire our customers on the floor
• Make meaningful connections
• Create a warm and welcoming environment in our stores
• Leverage our product to tell stories
• Add joy to our customers’ lives
• Curate specific product collections for each customer you meet
• Leave a lasting impression 

WHO YOU ARE

• 2 + year of management or leadership experience with demonstrable skills and success in leading and developing others
• Experience in retail or the services sector
• Proven track record of achieving sales and performance targets 
• Passionate
• Enthusiastic
• Curious
• Humble
• Giving
• Driven