Website Director

  • Full-time
  • Department: Marketing & Communications

Company Description

Are you a high-performer who wants to contribute to a mission-driven and values-based organization? If you are motivated by doing impactful work and making a difference in people’s lives, then the Indiana University Foundation (IUF) is the place for you. At the IUF, we believe in making the dream of higher education attainable, providing support for life-changing research, and preparing the next generation of leaders.  

As a trailblazer among our peers, we provide fundraising leadership and endowment stewardship to support needs and initiatives across all of Indiana University’s campuses. As part of our team, you will help make IU donors' dreams last forever.  

At the IUF we work hard, celebrate achievements, and foster an environment where everyone’s contributions matter. We are nimble and innovative, and we want you to bring your ideas and energy to join forces with some of the best talent in our industry. 

In addition to being part of a meaningful mission as an IUF employee, you’ll find there are many ways to connect and collaborate.  Our FUNdation (see what we did there?) Committee helps us connect and unwind with food truck lunches, holiday gatherings, costume contests, free snacks, IU spirit-wear Fridays, and spontaneous gestures that surprise and delight. Our Wellness Committee ensures that the health and well-being of our employees is top of mind through outstanding benefits, mental health offerings, and activities. We encourage community leadership and service and make space for our staff to pursue their passions. Our total rewards philosophy ensures that we support employees financially, emotionally, and in their career growth.  

If the IUF sounds like a fit for you, we invite you to join us today. 

Job Description

A cover letter highlighting your interest in the role is highly recommended

This position is located out of our Bloomington, IN office. The role is eligible for hybrid work, with a typical schedule of 3 days in-office and 2 days remote per week.

The Indiana University Foundation is seeking a strategic, creative, and technically savvy marketing innovator to help drive our website user experience and functionality. This role will use a strategic approach to driving business outcomes through our digital presence. 

In this role, you’ll serve as part of the Marketing & Communications department and as a key member of our Account Services team, responsible for acquiring, engaging, and retaining alumni and donors. Ultimately, these efforts will translate to boosting visitor engagement, event and program attendance and philanthropic donations through seamless and meaningful website strategies. As website owner, you will build an end-to-end, frictionless user experience for our constituents and implement a cohesive search engine optimization strategy based on industry best practices and will monitor and analyze performance metrics.  

You will collaborate with team members to drive traffic to our site, ensuring the voice, and character of the site is coherent, seamless, ADA compliant, and on-brand. An important aspect of this position is continuous innovation, accomplished by enhancing website features and functionalities, developing and executing comprehensive website strategies, offering strategic guidance on website design, and identifying future web initiatives. 

You’ll lead a small but nimble team of 5 staff members that bring big ideas to life. You will own all aspects of our website and serve as   a project leader to senior and junior team members as you work together to improve processes, decrease time to market, increase accuracy and ensure effective resource allocation.  

While the team has notable experience in web development and e-commerce, the ideal candidate will drive the development of user-centric designs and oversee multiple projects from conception to launch. You will provide expertise and support for cross-departmental projects involving technology integrations, and act as an evangelist for our constituents with a focus on identifying ways to improve the user experience and ensure the state and health of our web content and functionality. In addition, the expectation is that the individual in this position will effectively cultivate and manage relationships with vendors and external contractors, participate in cross-departmental projects, ensure smooth collaboration and delivery of services, and monitor and maintain global site updates. 

We are looking for a leader who can train, supervise, and guide this team with a balance of core technical competency, strategic vision, and people leadership experience. With a skilled and intuitive leader, we believe this team can elevate to an extraordinary level, working together to increase engagement and philanthropic support for Indiana University. 

IUF seeks to elevate your expertise through a variety of opportunities, including trainings, conferences, classes, and certifications, all designed to enhance your skillset. We want to invest in you! Grow your career and help further the mission of maximizing private support for Indiana University. Apply today! 

    Qualifications

    Education and Experience:

    • Bachelor’s degree in computer science, IT, systems engineering, web development or relevant field
    • Master’s degree in human-centered interaction, human factors, computer science engineering, UX design, or related field is preferred
    • 8 years of experience managing website platforms and user experiences
    • 5 years of experience managing a highly skilled team
    • 5 years of experience designing and testing digital solutions for real-world use by diverse stakeholders
    • Experience with HTML, Adobe Creative Suite, CSS, C, CODECS, and Google Analytics
    • Experience building and managing marketing technology stacks
    • Experience leading a website transformation or relaunch
    • Combination of education/career experience will be considered

    Knowledge, Skills, and Abilities:

    • Fluency in software tools and search engines
    • Knowledge of the latest web technologies and agile product development
    • Excellent project management skills in a matrixed organization
    • Strategic problem-solving ability using analytical thinking skills
    • Strong interpersonal and communication skills for collaboration across departments
    • Ability to prioritize and organize multiple projects effectively
    • Knowledge of user experience trends and digital consumer behaviors (preferably for alumni and donors)
    • Expertise in making informed, data-driven decisions using web analytical skills and offline data
    • Strong empathy and understanding of the constituent, solving their problems, reducing friction, and streamlining experiences
    • Expertise in using web analytics, A/B testing, site personalization, and user journeys to identify improvement opportunities
    • Ability to manage complex builds through thoughtful prioritization and discipline
    • Track record of successful project execution; completing and achieving results that lead to organizational growth

    Additional Information

    Apply Now 

    Applications will be accepted through Sunday, March 23rd, 2025.

    The IUF is committed to providing a safe, respectful and professional work environment that is free of Discrimination and Harassment. The IUF will not tolerate any form of Discrimination or Harassment based on the Individual’s race, ethnicity, religion, color, sex, age, national origin, genetic information, sexual orientation, disability, gender identity or expression, ancestry, marital status, protected veteran status, pregnancy, or any other basis prohibited by law.

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