Salesforce Administrator ( With lightning experience)

  • Sunnyvale, CA, USA
  • Full-time

Company Description

“Illumio, the leader in micro-segmentation, prevents the spread of breaches inside data center and cloud environments. Enterprises such as Morgan Stanley, BNP Paribas, Salesforce, and Oracle NetSuite use Illumio to reduce cyber risk and achieve regulatory compliance. The Illumio Adaptive Security Platform® uniquely protects critical information with real-time application dependency and vulnerability mapping coupled with micro-segmentation that works across any data center, public cloud, or hybrid cloud deployment on bare-metal, virtual machines, and containers. For more information, visit www.illumio.com/what-we-do or follow us @illumio.”

Job Description

Are you in search of a role where you will be working across many different departments within an organization? We are looking for a CPQ SalesForce Administrator who will be a part of a IT team responsible for driving efficiencies in process, policies, and systems to support a world-class Marketing, Sales, support and Finance organization. You will play a key role in the successful design and setup. This is an excellent career opportunity for a Salesforce administrator to have a direct impact on the organization, work on large projects, and grow their career.

You will be responsible for end-to-end maintenance, the configuration of custom and/or out of box functionality, and end-user support for them. You will collaborate across the Organization (Marketing, Sales, Customer Success, Legal, Finance) on the creation, execution, and prioritization of configuration requests that support business priorities and initiatives. You will own and run the enhancement request process, as well as the creation of reference documentation and end user guides. Salesforce lightning experience is a must

The Ideal Candidate

  • You’re a wizard at using standard and custom SFDC functionality to solve complex business problems
  • Is detail-oriented, highly organized and solution oriented
  • Able to self-lead with little oversight
  • Has previous experience working in Sales, Marketing, or Customer Success roles
  • Has a passion for high velocity, high quality and through work
  • Works well with tight timelines
  • Possesses a high level of personal and professional integrity and self-awareness
  • Ability to communicate technical complexity to business users
  • Enjoys a challenge and curious by nature
  • Can efficiently take on repetitive tasks
  •  Works best in highly reciprocal and distributed team environments

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Qualifications

Responsibilities

  • Configure, enhance and maintain standard and custom Salesforce functionality including but not limited to; user management, the creation of custom reports and report types, objects, quick actions, validation, workflow and assignment rules, process builder, flow, email alerts and approval processes 
  • Installation, administration, and configuration of AppExchange led and unmanaged packages in Salesforce from partners across the organization and Corporate teams
  • Work with Security organization to maintain and establish standard methodologies in data stewardship and standardization within security policy guidelines
  • Collaborate with Stakeholders organization to configure, develop, implement and support new business relevant solutions using declarative or custom APEX, functionality
  • Develop feature release management plan in accordance with Salesforce Winter, Spring and Summer release cycles, including the roadmap for Lightning migration
  • Support and maintain user reporting requirements through the creation of Salesforce reports, dashboards, and folder structure
  • Create, maintain and socialize documentation of custom Salesforce functionality and connected systems in the internal wiki

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Business Administration or related field
  • Current Salesforce Certification (ADM 201) required, (ADM 211, DEV450, CPQ a plus)
  • 3+ years Salesforce Administrator or related experience, in a consulting, finance, SaaS, marketing automation, or high-growth environment
  • Experience creating APEX triggers/classes, Visualforce pages/components, Process Builder, Flow desirable
  • Experience supporting and configuring Salesforce instances of over 150 users globally across Sales, Marketing, Support, and Corporate teams
  • Strong understanding of Salesforce CPQ capabilities and limitations and can clearly communicate those to stakeholders.
  • Lead discovery workshops, which includes the facilitation of large audiences, solution presentations, and prototype demonstrations.
  • Experience implementing and administering other CRM, Marketing Automation,
  • Workflow Orchestration, Sales Enablement, ERP systems desirable
  • Experience configuring Salesforce CPQ (Steelbrick) a big plus
  • Familiarity with Salesforce AppExchange, and installation or removal of third-party run or unmanaged packages a plus
  • Experience with Salesforce Lightning and configuring Lightning components is a must

Additional Information

All your information will be kept confidential according to EEO guidelines.