Account Executive

  • Full-time

Company Description

Founded in 2013, Ignition is an all-in-one platform for professional services that empower businesses to get paid faster and run smarter. Ignition automates and optimizes proposals, client agreements, billing, and payment collection to put an end to late payments, unbilled work, and mundane repetitive admin. 

Ignition also integrates with leading apps such as Gusto, QuickBooks Online, Xero and Zapier to automate workflows and free up valuable time.

Over 6,500 accounting and professional services businesses globally rely on Ignition to get paid faster for all of their work, run more efficiently, and become more profitable. To date, Ignition has helped facilitate more than 1 million client engagements and over US$2.7 billion in client payments.

We are a high-growth, global SaaS organization with employees in Australia, US, Canada, UK, South Africa, New Zealand, and the Philippines. 

Company Values:

  • We are better everyday
  • We work without ego
  • We are smarter together
  • We hero our customer

Role location:

We are open to candidates across Sydney, Melbourne or Brisbane. We have embraced hybrid working in all our locations; our employees have the option to work from home, an office or a blend between the two.

Job Description

About the role:

The Sales team is the first human interaction with prospective customers and the company and a large revenue driver. The Sales team is responsible for converting leads into new accounts. Our Marketing team currently engages thousands of leads every month through various activities (e.g. email, webinars, live events, and partnerships), and leads are assigned to the sales team based on their level of engagement.

In this role, you will be working with inbound and outbound leads and to generate new business. This is a high-velocity sales role, selling to SMBs in the accounting industry. The average sales cycle is ~2 weeks.

What your day to day will look like:

  • Adding newly assigned leads to Hubspot sequences and completing those sequence tasks on time
  • Facilitating demos of our software via Zoom to potential customers and showcasing the value of our app
  • Running the entire sales cycle from qualitative to closing the deal. Your role is to understand your prospects business, identify opportunities to add value, handle objections, and drive urgency.
  • Generating pipeline and hitting new pipeline monthly targets (avg pipeline targets ~40 opportunities per month)
  • Managing a healthy pipeline by ensuring no opportunity is stagnant or neglected
  • Achieving monthly new customer and revenue targets (~25 new customers per month)
  • Quickly building trust with prospects by understanding their individual needs and tying their goals and challenges to the value of Ignition for their business
  • Review and understand reporting with your manager so that you are clear on your biggest area of opportunity to improve results
  • Learning about the industry and customer personas so that you can tailor your sales conversations to their specific needs and what others in the industry are doing 
  • Set clear expectations and provide helpful insights for the handoff to our Account Management team, setting our customers up to activate quickly
  • Provide an accurate forecast of which deals you expect to close and when
  • Maintaining your sales activities in our CRM
  • Staying informed of industry news and trends, and incorporating it into content strategy
  • Participating in marketing events and webinars to help boost our presence in your local market

Qualifications

What you need to succeed:

  • 1- 2+ years experience in a high-velocity sales role in SaaS/tech role closing deals in the SMB market segment
  • Proficiency with various computer software systems such as: CRMs (we use Hubspot), Slack, Zoom, Loom, Google Suite, Gong
  • Demonstrated success in meeting/exceeding sales goals
  • Ability to comfortably talk to others
  • Excellent written and oral communication skills
  • Good time management and organizational skills
  • Strong work ethic 
  • Grit & resilience, maintaining a positive mindset when things don’t go to plan
  • Ability to listen and implement feedback and a passion for continuous learning & improvement
  • Willingness to travel to attend conferences, trade shows, and other events
  • Willingness to learn and understand the Ignition product and value proposition

Additional Information

Why join us:

  • Founder led, global SaaS organization, in hyper growth mode and scaling fast 
  • We work without ego in a collaborative, open and transparent work culture
  • Competitive salary and employee stock options from day 1
  • 20 days accrued annual leave/vacation, along with 10 days of wellbeing days to take care of yourself and/or loved ones
  • Annual education allowance to support your professional growth
  • Curious and smart coworkers who won’t back down from a challenge
  • Employee recognition program
  • Quarterly wellness allowance to spend on your wellness and what this means to you
  • Paid subscription to Headspace and LifeWorks EAP & Wellbeing Platform 
  • Flexible working supported by work from office reimbursement and mobile allowance to allow you to set yourself up safely to work from home
  • Personal tax return assistance - after all, we are in the accounting business!
  • Paid parental leave 
  • An extra paid day off to celebrate your birthday, alongside volunteering leaves 
  • Monthly social events

Please consider applying, even if you don’t tick all the boxes. Research has shown that candidates from underrepresented minority groups often only apply for roles where they meet all the detailed criteria.  Experience comes in many forms, and skills are transferable. We are committed to adding diverse perspectives to our teams and encourage everyone to apply if interested.

Ignition is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Ignition is proud to provide employment and recruitment accommodations during the recruitment process. Once our team reviews your resume and contacts you if there is a fit, we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact [email protected]

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