Role:  Technical Product Manager

Location:  Sunnyvale, CA

W2 ONLY.

Responsibilities

·        Collaborate closely with technology and cross functional teams to provide clear direction on Agile product backlog, epic and user story requirements, and feature delivery

·        Lead discovery, analysis, definition and writing detailed business service functionality

·        Establish, communicate and monitor usage, activity and success metrics

• Collaborate closely with the UI/UX Team on wireframe designs

·        Understand core product needs within cloud exchange, data centers, data networking, edge services, and cross-functional business-level services

·        Clearly define, groom, and articulate product backlog items in terms of product, business, and customer/partner value

·        Prioritize competing requirements including features, bugs, enabler work, and tech debt; work with the scrum team to refine and add detail where needed

·        Identify improvements to existing product processes and technology

·        Identify and include stakeholders, communicate, build relationships, and manage expectations their expectations

Qualifications

·        7+ years of end-to-end product management experience (ideation, to discovery, execution, and post-launch) for technical products in e-commerce, SaaS, or cloud infrastructure industry preferred

·        Understanding and experience in microservices and APIs

·        Strong customer-facing experience; AB/testing a plus

·        Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions

·        High level of attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously

·        Demonstrated experience working with cross functional teams and senior executives

·        Customer centricity mentality

• Experience working in an Agile development environment with experience in documenting detailed user stories

·        Bachelor's degree in software engineering, information systems, quants, or related field of study preferred. Master’s degree in business, software engineering or related field highly preferred

·        Customer Service experience preferred.

All your information will be kept confidential according to EEO guidelines.