AI Product Manager
- Full-time
Company Description
IVADO Labs is an AI-powered start-up located in Montreal at the heart of one of the fastest growing AI community in the world. We work with our partner SCALE AI, the Canadian supercluster in Artificial Intelligence, to identify and solve the most complex and highest value business problems that can be addressed through data science techniques. To achieve this, we provide data science, operations research and artificial intelligence solutions and software products to a broad range of industry and technology partners. The core our mission is to seed a new generation of Canadian AI champions and increase global competitiveness of Canadian industry through major forays in AI.
Job Description
Reporting to the Chief Supply Chain Officer, the AI Product manager possesses a deep understanding of target customer needs and strong grasp on how artificial intelligence can help solve them to define a solution that will best address the client’s business issues. He/She manages engagements that will lead to or include product development by developing product roadmaps, understanding transformation drivers and objectives, conducting market research, assessing readiness, generating product requirements, determining specifications & pricing, and developing go-to-market strategies. He/She works closely with cross-functional teams, delivery partners and key decision-makers to develop business strategies and commercialize the solution vision.
Key Responsibilities
Actively participates in business development activities;
Support lead relationship executive in developing and closing opportunities
Analyze the customer’s business challenges and functional needs
Lead/coordinate with business and technical teams to develop end-to-end solutions
Build proposals in line with IVADO Labs offerings and strategy
Assist with engagement pricing determination by utilizing market and project scope data
Lead business development activities primarily for existing accounts
Manage customer engagements from initial strategy and needs analysis to full product development and launch;
Lead project activities and serve as the primary, day-to-day point of contact for the client
Ensure smooth collaboration with client resources
Manage execution of project deliverables and sign off from clients
Evaluate engagement or product success, project management changes, and profitability
Develop and implement corrective action plans when required
Lead client workshops and interviews
Manage development of AI strategy and business solutions in the context of AI-driven transformation. This means:
Lead analysis of client’s business challenges and operational issues to define client problems and identify prioritized, high-value use cases
Design high-level target state processes and operating model and assess gaps against current state
Lead assessments to determine clients readiness to adopt AI solutions
Lead the development of business cases and ROI analysis
Manage full product life cycle, development to launch. This means:
Analyze client’s needs to define clear business requirements to the development teams
Develop the product roadmap, including what features to include each release based on client needs and technical constraints
Perform market analysis of comparable solutions
Support the development and evolution of IVADO Labs’ service offerings
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Qualifications
At least 5 years in a customer-facing role responsible for managing client relationships
At least 5 years in a role responsible for managing complex business and/or technical projects/programs in a management/strategy/technology consulting firm
At least 2 years business development experience for consulting services
Expertise in at least one major industry sector, preferably related to the supply chain domain (e.g., mining, logistics and transportation, retail, CPG, industrial manufacturing, etc.)
Good knowledge of artificial intelligence and Big Data
Perfectly bilingual (French and English)
Strong interpersonal skills, ideally have contacts within industry and be able to easily formulate new relationships
Strong communication skills and ability to convey/translate complex technical concepts to senior executives
Familiar with industry standards & best practices
Excellent analytical and synthesis abilities, especially in the processing of information and data
Strong communication skills, especially technical speaking and writing
Excellent organization and presentation skills
Good sense of organization, time management, and priorities
Ability and desire to work both independently and within a team in a start-up environment