Program Coordinator

  • 10411 Motor City Dr, Bethesda, MD 20817, USA
  • Full-time

Company Description

Headquartered in Bethesda, Maryland, ISN Corporation is a nationwide provider of specialized professional services to Federal government agencies. ISN's portfolio includes work with over 100 Federal agencies.

ISN Corporation has been awarded a place in the Washington Business Journal's list of the 50 Fastest Growing Government Contractors. ISN is also on the Business Inc. Magazine's 5000

List of Fastest Growing Private Companies for the last two years.

ISN Corporation offers many competitive benefits to its employees, including:

  • Major medical insurance with prescription coverage
  • Dental plan
  • Flexible spending
  • Short-term and long-term disability benefits at no cost to employees
  • Basic life insurance at no cost to employees
  • Retirement Plan
  • Paid leave with accrual beginning at Date of Hire

Job Description

ISN is seeking Program Coordinators who will be responsible for managing daily operations related to the performance of work on the Food and Drug Administration (FDA) Center for Tobacco Products (CTP).

Project Coordinators/Back-Up Project Coordinators will be responsible for coordinating daily operations related to Inspector and Minor performance of work on the Food and Drug Administration (FDA) Center for Tobacco Products (CTP). PCs/BPCs must possess strong leadership and management skills as the majority of project goals/benchmarks will be their responsibility along with maintaining staff working within the jurisdiction. PCs//BPCs will need to coordinate with Administrative/Program Assistants (AA/PA) to ensure the project team is aiming for and reaching the same goals.

Job Duties:

  • Collaborates with Back-Up Program Coordinators (BPCs) to manage the support staff's coordination of work schedules and assignments for Inspectors and Minors
  • Provides coaching and training in the research and identification of recruitment resources for Inspectors and Minors within jurisdictions assigned
  • Reviews summaries of candidate’s attributes with respect to the
  • Project Coordinators/Back-Up Project Coordinators responsibilities may include but are not limited to the following:
  • Assist Administrative Assistants with identifying recruitment resources/personnel
  • Enroll and process Inspectors/Minors to include paperwork, identification badges, cell phone equipment
  • Assign tobacco inspections to inspection teams
  • Review inspection reports returned from the field
  • Secure and log evidence received from violations
  • Provide monthly reports to FDA and Project Manager Audit invoices
  • Ensure budget/volumes are properly maintained throughout the contract life cycle
  • Document potential risks (immunity, minor safety, etc.) associated with the specific jurisdiction
  • Interact with the COR on a regular or as needed basis
  • Understand and able to oversee AA/PA responsibilities and perform these tasks on an as needed basis
  • Assist in the hiring process and on-boarding of new staff
  • Provide training for staff as required/needed
  • Ensure all deliverables are meet
  • Other duties as assigned
  • Oversees the enrollment and processing of Inspectors/Minors to include paperwork, identification badges, cell phones and other equipment
  • Ensures that training program is administered to all incoming staff
  • Audits payroll files for Inspector and Minor payout
  • Develop invoice back-ups on a monthly basis
  • Analyzes data metrics to assist with forecasts
  • Provides weekly jurisdiction updates
  • Track project milestones
  • Creates high quality Word, Excel, and PowerPoint documents
  • Oversees identification and selection of retailers for inspection
  • Reviews online research summaries for potential retailers
  • Place phone calls to verify retailer information
  • Distribute and track government property, manages evidence analysis and delivery
  • Other duties as assigned


  • Bachelor’s degree
  • 2+ years of management experience in related field OR experience performing tobacco inspections
  • Excellent written and verbal communication skills
  • Excellent organizational skills
  • Proficient in Microsoft Office (specifically Word, Excel, and PowerPoint)
  • Previous experience working on sensitive projects, as well as handling confidential information a plus
  • Familiarity with database management
  • Ability to meet aggressive deadlines
  • Ability to take on responsibilities, innovate solutions, and manage conflicting priorities with minimal guidance
  • Ability to prioritize and provide accurate follow up on all issues and correspondence
  • Able to pass a background check

Additional Information

ISN Corporation is an Equal Opportunity Employer

ISN Corporation is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by law. ISN Corporation is a Drug-Free Workplace. Candidates are required to pass a pre-employment background investigation before beginning employment.