ISCS provides software and services to the P&C insurance industry. We designed our product, the SurePower Innovation modern enterprise suite, to be your strategic choice to drive your business success. We do this through our unique combination of the right technologies, our talented people, and our field-proven processes.

Key Differentiators:

-The customer-driven nature of our product

-The rock-solid character of the system you begin configuring

-The breadth of functionality of SurePower Innovation

-The insurance "intelligence" that is a natural part of the system

-Our ability to offer agent, consumer, internal and third-party interfaces

-The benefits of running personal, commercial, and specialty lines on the same system

-Our combination of technology, insurance expertise and agile implementation methodology

-Our 100% implementation success rate

-Our dependable release schedule of enhancements to SurePower Innovation

ISCS has been named a "Top Workplace" in Silicon Valley 5 years running!

ISCS is an Equal Opportunity Employer

SQL Database Administrator
Location: San Jose, CA

ISCS is currently seeking a SQL Database Administrator.

ISCS is a fast-growing software company providing SaaS enterprise solutions to U.S. property and casualty insurance companies. We are technology and insurance experts who have developed a robust product that meets the needs of our target market and a strong set of methodologies to deliver and support it. Our solution is in high demand as insurers replace out-of-date systems with more quickly configurable technology to stay competitive. Unlike many enterprise software markets, we are seeing historically high numbers of major system purchases.

We offer something rare in today’s job market: growth and stability. Founded in 1994 and privately owned, ISCS has a history of revenue growth, consistent profitability, and solid reputation for successful implementations. We have an active R&D department that keeps our product highly competitive, and we are considered thought leaders in our industry niche on topics such as the use of cloud computing in insurance.

Our product, SurePower Innovation®, is a fully Web-based Java platform that meets the technical criteria that insurers are requiring in new systems. The modular system uses Web services and ACORD XML standards and can be deployed as a suite (with rules and workflow engines, policy administration, rating, reinsurance, claims, billing, accounting, data warehousing, document management, consumer and insurance agent self-service and more) or as a point solution, such as the claims module only. Our clients include personal, commercial and specialty insurers across the US.

We are looking to grow our company with highly motivated and team oriented individuals. We successfully leverage agile development methodology (using Scrum) and consider our combination of agile methods and our technology to be a strong differentiator for us in our market.

We offer a competitive comprehensive benefits program which includes four weeks paid time off and 100% 401K match.

Summary:

Looking to start an exciting new career as a Database Administrator? Do you have a basic understanding of relational databases and the SQL language? ISCS is looking for a highly motivated individual to join our team as an entry-level Database Administrator. This is a rare opportunity for a person with basic relational database knowledge to become a highly skilled DBA. As a DBA at ISCS, assignments, decision making and complexity are limited to carrying out established work processes and operations. You will be assisted and mentored by the Senior DBA to expand your skills in both database administration and performance tuning.

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Key Areas of Responsibility:

• Assist in daily administration activities including replication monitoring, transaction log shipping monitoring, database mirroring, database backups and maintenance jobs, tuning, trouble shooting and on-call production support.
• Monitor and work the IT ticket queue for request to make schema changes, security changes, execute scripts against the databases and refresh non-production databases.
• Advise application development and support teams on process bottlenecks and provide database tuning to ensure optimal performance.
• Assist the support staff to troubleshoot SQL and any other database errors.
• Provide 24*7 on-call support (includes holidays) for the Microsoft SQL Server and Aurora (MySQL) production databases.
• Report bi-weekly to management about abnormalities and critical issues; provide root cause analysis and recommendations; work with infrastructure team, application team and/or other teams for problems resolution, follow escalation path if needed.

Experience & Qualifications:

• Basic Knowledge of RDBMS systems. Microsoft SQL Server and MySQL preferred.
• Knowledge of ANSI SQL Language (SELECT, INSERT, UPDATE, DELETE, JOIN, WHERE, ETC…).
• HTML/CSS/PHP, Command-line and shell scripting experience a plus.
• Strong analytical, communication both written and verbal and quality control skills.
• Detail oriented, self-motivated and uses sound judgment.
• A team player who works well with others.
• Must be local and works out of the main office in San Jose (not remote).
• General desktop and windows server experience.
• Be available after hours and weekends as necessary for customer maintenances.
• Technical support or call center support experience a plus
• Bachelor’s Degree in related area preferred
• 2+ years’ experience in database administration
• 1-2 years’ experience in MySQL or other database scripting language

Benefits:

ISCS recognizes employees as their most valuable assets and contributors to the company’s success! That’s why ISCS offers competitive salaries, benefits packages and many opportunities for advancement. All of the employees at ISCS are provided the following employee benefits:

· 4 weeks of paid time off per year, in addition to standard holidays effective from your first day of service.

· Medical/dental/vision insurance for employee and family

· Subsidized health club membership and dues

· Bonuses based on individual performance

· Wellness Program

· 100% 401K match, up to 5% of salary

· Tuition reimbursement

All your information will be kept confidential according to EEO guidelines.