Propel your career by joining in our growth! At ISAAC, you will work with talented collaborators, where teamwork and learning are a priority. We align your goals with those of the company, and provide mentoring, training and opportunities to match your ambitions. 

ISAAC is a technology company dedicated to the trucking industry. We design and manufacture solutions that help fleets improve performance, compliance and safety. We are actively developing ISAAC’s Internet of TrucksTM  by always connecting more objects aboard the vehicle, and provide business intelligence to transporters thanks to big data.

Since it was founded in 1999, ISAAC remains a leader in the fleet management solution market across Canada.

Are you looking for a stimulating environment to put your strengths to good use? Do you take pride in seeing customers succeed? Do you enjoy finding technical solutions, from the simple to the complex, and being the hero of the day? If you answered yes to these questions, join our team at the Installation Service Center! You will be working in a dynamic atmosphere with diligent colleagues who don’t settle for the status quo and have a great sense of humor!

Responsibilities

• Troubleshoot installation and material configuration issues
• Monitor and ensure installation compliance for customers and partners
• Contribute to the development and improvement of Installation Service Center processes
• Assist with customer/partner invoice tracking
• Confirm installation quality and follow up with customers
• Leverage installation experience to contribute to continuous improvement efforts (hardware R&D)
• Provide assistance and training to the technical support team
• Provide assistance to authorized installation partners
• Prepare installation specifications

• DEP in electro-mechanics or electronics, or experience as an electronics/installation technician
• Minimum 2 to 3 years of experience in a technical support role
• Excellent analytical and problem-solving skills
• Excellent communication skills
• Spoken and written English and French
• Valid passport and driver’s license.

Assets

• Knowledge of vehicle electrical systems, communication systems, and sensors
• Knowledge of telemetry and telematics systems
• Experience in the high tech, transportation, automotive electronic systems, electronics, or telemetry industry

Collaborators are at the center of ISAAC’s interests and values. This explains the numerous benefits of working at ISAAC, namely:

• varied career opportunities
• a stimulating work environment focused on innovation
• enthusiastic and collaborative teams
• competitive salaries and benefits promoting work-life balance: a complete group insurance plan, group RRSP, an EAP, flexible hours, 4 weeks of vacation, etc
• various social activities and free snacks every day