Business Process Optimization Analyst
- 1300 Clairevue Boulevard West, Saint-Bruno-de-Montarville, QC, Canada
ISAAC Instruments designs and manufactures technological solutions that enable truck fleets to improve performance, productivity, compliance, and safety.
Incorporated in 1999, ISAAC maintains a leading position as a supplier in the fleet management solution market in Quebec and is currently the only supplier of vehicle telemetry in North America. The company is actively developing the Internet of TrucksTM, by connecting more objects aboard the truck, and using big data so transporters can gain business intelligence and meet business objectives.
ISAAC Instruments benefits from sustained growth and has received several awards and nominations throughout the years, all of which are a testimony to its innovative character and its contribution to reducing fuel consumption of vehicles.
Does the challenge of supporting the expansion of a fast-growing company appeal to you? Are you a meticulous, deductive type who is skilled at prioritizing requests and tasks? If you answered yes to both questions, our operations and logistics team is looking for you! You will be responsible for analyzing and improving the operational processes of the company, and managing the associated change.
Identify performance improvement opportunities and operational processes’ optimization
Propose and implement solutions to rectify identified performance gaps
Automate and streamline processes, primarily in Salesforce (CRM) and Genius (ERP)
Salesforce (Apex, SOQL, Process Builder, Workflow Actions, Workflow Rules)
Genius (SQL Server)
Customized (C #)
Consult and involve colleagues in the design and implementation of new procedures
Prepare, plan and execute colleagues’ training
Hold a university degree in IT or another relevant field
Minimum five (5) years of experience in process design and systems analysis
Knowledge of object-oriented programming
Experience writing database queries
Great listener with strong interpersonal and communication skills, both spoken and written
Solid problem-solving and analytical/deductive skills
Ability to make the right decisions in various contexts and to influence, convince, and anticipate change
Indisputable drive to take on projects with energy and enthusiasm
Attention to detail
Full proficiency in French and English
Knowledge of Apex
Knowledge of SOQL
Employees are at the center of ISAAC’s interests and values. This explains the numerous benefits of working at ISAAC, namely:
varied career opportunities
a stimulating work environment focused on innovation
enthusiastic and collaborative teams
competitive salaries and benefits promoting work-life balance: a complete group insurance plan, group RRSP, flexible hours, 4 weeks of vacation, etc
various social activities and free snacks every day