ABOUT IQ-EQ

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms. 

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. 

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities. 

Introduction

As a Manager in Client Services, you will lead high-performing teams responsible for private equity fund accounting, financial reporting, and client service delivery. This role focuses on driving business growth, developing talent, ensuring operational excellence, maintaining strong stakeholder relationships, and delivering accurate, timely, and compliant services while supporting complex client requirements and strategic initiatives.

What You'll Do

• You'll lead, coach, and develop Client Services teams, monitoring performance, managing workloads, providing feedback, and driving continuous improvement to achieve quality, productivity, and timeliness targets.
• You'll oversee the review and delivery of complex private equity fund accounting activities, including NAV calculations, financial statements, capital calls, distributions, investor reporting, journal entries, and other client reporting requirements.
• You'll build and maintain strong relationships with clients, cluster counterparts, and internal stakeholders, managing escalations, resolving issues, facilitating performance discussions, and ensuring service levels and client expectations are met.
• You'll ensure compliance with internal policies, procedures, SSAE requirements, and risk management standards by reviewing deliverables, monitoring controls, approving compliance reports, and driving corrective and preventive actions when needed.
• You'll support operational and strategic projects by facilitating fund onboarding and system migrations to Investran/Paxus, managing workflow planning and resource allocation, serving as a subject matter expert, and acting as an alternate to the Head of Delivery when required.

What we offer

• Competitive Total Rewards Package: Comprehensive annual compensation including basic salary, HRA, special allowance, provident fund, gratuity, internet allowance, and food allowance.
• Health & Insurance Coverage: Medical insurance, group term life insurance, and personal accident insurance.
• Allowances & Support: Transportation/transport allowance and shift allowance.
• Paid Time Off: Generous leave policy to support work–life balance.

About You

• You have a degree in Accounting or a business-related discipline, 8+ years of relevant accounting experience, and at least 4 years of people management or supervisory experience in a service delivery environment.
• You possess strong technical expertise in fund accounting, private equity operations, and the preparation and review of working papers, financial statements, disclosures, and financial reports, with sound knowledge of Ind AS, IFRS, and multi-jurisdictional GAAP standards.
• You have proven experience managing client deliverables, leading teams, conducting performance reviews, and building strong stakeholder relationships while ensuring high-quality service delivery.
• You are proficient in Microsoft Office applications, advanced Excel functions (including Pivot Tables, VLOOKUP, and IF formulas), and accounting platforms such as Investran and/or Paxus, with excellent written and verbal communication skills in English and an additional foreign language.
• You demonstrate a commitment to professional growth and bring added value through qualifications such as CPA or ACCA, experience in multinational financial services or shared services environments, and a willingness to travel or undertake international secondment opportunities.

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. 

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.