We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities.

As an Invoicing Officer, you'll play a vital role in keeping our business running smoothly by ensuring invoices are accurate, timely, and compliant. Working closely with the Head of Billing and a wide network of stakeholders, you'll gain valuable exposure to financial operations, reporting, and process improvement initiatives. This is an excellent opportunity for someone who enjoys working with data, building relationships, and driving efficiencies in a fast‑paced, collaborative environment where your contributions make a tangible impact.

What You Will Do

• You’ll take ownership of the end‑to‑end invoicing process, ensuring invoices are reviewed, generated, and issued accurately and within agreed timelines.
• You’ll ensure billable items, recharged expenses, and supporting information are correctly captured and allocated, helping maintain a seamless and efficient billing cycle.
• You’ll review timesheet data and billing information, investigate discrepancies, and collaborate with stakeholders to ensure data accuracy and timely resolution of issues.
• You’ll prepare billing and recovery reports, support debtor follow‑ups, and monitor billing performance to help drive operational efficiency and service excellence.
• You’ll act as a key contact for billing‑related queries, working closely with operational teams to resolve issues, improve processes, promote best practices, and contribute to automation and efficiency initiatives.

What We Offer

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile 
• Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions   
• Annual leave: All our employees are entitled to 22 days paid leave. Enhanced maternity and paternity, including shared parental leave and adoption leave 
• Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements 
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day

About You

• You have relevant experience in invoicing, billing operations, or revenue administration, and are confident managing high‑volume billing activities in a deadline‑driven environment.
• You have a strong understanding of billing processes, timesheet‑based invoicing, fee calculations, expense recharges, and billing controls.
• You are highly organised, process‑driven, and detail‑oriented, with a proven ability to maintain accuracy while managing multiple priorities.
• You are proficient in Microsoft Excel and billing systems, and are comfortable working with large volumes of data, reports, and reconciliations.
• You are a collaborative and customer‑focused professional with excellent communication skills, a proactive mindset, and a passion for delivering an outstanding internal and external client experience; fluency in English is essential.

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. 

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.