Assistant Manager, GCD Operational Risk and Control

  • Full-time
  • Department: Compliance & Risk
  • Type of Hire: Permanent

Company Description

ABOUT IQ-EQ

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms. 

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. 

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities. 

Job Description

This Role

Provides reporting, analytics, governance, and data management support for Global Operational Resilience, Business Continuity Management (BCM), and Risk & Control activities, ensuring accurate management information, actionable insights, effective stakeholder communication, and continuous improvement of reporting, automation, and data governance frameworks.

What You Will Do

  • You'll coordinate and deliver Operational Resilience, Business Continuity, Risk, and Control reporting across the Group and Global Client Delivery (GCD), producing management information, governance reports, committee packs, metrics, and dashboards relating to BIAs, BCPs, resilience testing, incidents, risk events, KRIs, RCSAs, issues, and action tracking.
  • You'll develop, maintain, and enhance Power BI dashboards, analytics solutions, reporting frameworks, and automated reporting processes, providing meaningful insights into resilience performance, risk trends, control effectiveness, emerging themes, and strategic decision-making opportunities.
  • You'll administer and manage SharePoint environments, reporting repositories, document libraries, metadata structures, permissions, and access controls, ensuring data integrity, governance compliance, and efficient information management across resilience and risk functions.
  • You'll support governance, audit, assurance, and regulatory activities by coordinating reporting submissions, maintaining governance action trackers, responding to data requests, providing management information, and ensuring timely and accurate stakeholder communications.
  • You'll drive continuous improvement by identifying opportunities to enhance data quality, reporting efficiency, process automation, analytics capabilities, and operational effectiveness while collaborating with senior leadership, governance committees, and cross-functional stakeholders.

What we offer

  • Competitive Total Rewards Package: Comprehensive annual compensation including basic salary, HRA, special allowance, provident fund, gratuity, internet allowance, and food allowance.
  • Health & Insurance Coverage: Medical insurance, group term life insurance, and personal accident insurance.
  • Allowances & Support: Transportation/transport allowance and shift allowance.
  • Paid Time Off: Generous leave policy to support work–life balance.

Qualifications

About You

  • You have experience supporting Operational Risk, Risk & Control, Business Continuity Management (BCM), and Operational Resilience frameworks, including reporting, governance, testing programmes, and risk management activities.
  • You bring 7+ years of experience in management information reporting, dashboard development, data analytics, reporting automation, and data consolidation, with a proven ability to deliver meaningful insights and high-quality reporting.
  • You possess strong hands-on experience administering SharePoint environments, including document libraries, reporting repositories, metadata structures, workflow support, permissions management, and access controls.
  • You demonstrate advanced expertise in Power BI, dashboard design, analytics, data visualisation, Microsoft Office applications, and reporting technologies, with the ability to present complex information clearly and effectively.
  • You have strong analytical, organisational, stakeholder management, communication, and problem-solving skills, with a high level of accountability, attention to detail, governance discipline, and a continuous improvement mindset; qualifications in Business, Risk Management, Analytics, Information Systems, Power BI, SharePoint, Business Continuity, or Operational Resilience are advantageous.

Additional Information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. 

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

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