IQ-EQ is a leading Investor Services group combining global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

The name IQ-EQ expresses exactly who we are and how we like to operate. We believe in the power of duality. Respecting both IQ and EQ is essential for our people, our clients and our business.

We bring know how. But we also bring know you.
The rational with the emotional.
The what with the why.
The right brain with the left brain.
The IQ with the EQ.

Job Description:

Be part of the beating heart of IQ-EQ: the Banking Pool. An essential and visible responsibility for clients and IQ-EQ where all payments made from and to clients go through the hands of the team members of the Banking Pool.

The team is responsible for a vast number of payments and part of the invoice collection on a daily basis. As a gatekeeper of the Dutch Financial System, we help monitor the transactions performed.

Your Challenge:

At IQ-EQ we strive for operational excellence and to provide extraordinary services to our clients. A smooth running Banking Pool is essential to contribute to these goals. Together with the rest of the team you are responsible for providing high quality and efficient payment services. In the payment process you help the Operations Department in being a compliance gate keeper for our Transaction Monitoring policy. You also assist the Operations Department with monthly, quarterly or annual reporting by providing them with the online bank statements.

In performing your services you will be in frequent contact with the teams in the Operations Department and with our clients. You will assist our clients in the full range of the payment process, from obtaining their payment approval to ensuring sufficient balances on the bank accounts to ensuring the proper authorization and execution of the payments.

Not only do your perform payments for our clients related to third parties, you also play a vital role in invoice collection for IQ-EQ in the first 30 days period and in the timely payment of annual fixed fees as soon as they are payable.

Key competencies for position and level:

• Action oriented
• Customer focused
• Communicates effectively
• Plans and aligns
• Organizational savvy
• Interpersonal savvy

Education / Professional Qualifications:

• Bachelor degree

Background experience:

• Excellent working knowledge in the field of expertise and of the (local) legislative and regulatory framework
• A talent for administrative work, an knack for numbers and a keen insight into various electronic systems

Languages:

• English

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), you will be expected to demonstrate the following:

• Understands the needs of clients and internal and external key stakeholders and steadfastly pushes self to deliver.
• Build credible relationships across IQ-EQ through consistent behavior that generates lasting trust.
• Be a part of a high performing team by working collaboratively and by fostering a ‘can-do’, problem-solving and roll up your sleeves kind of attitude.