IQ-EQ is part of a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

To act as an integral part of the new business client on-boarding and the ongoing monitoring of processing client due diligence (CDD).

Provide adequate and appropriate guidance on CDD enquiries raised by the Client Services Teams and actively supporting team members by providing on-the-job training and subject matters point of reference.

RESPONSIBILITIES:

New Business Onboarding (Serviced Client Entities & Investors):

• Prompt scheduling of NBAC/Discovery meetings within 24hrs of request received.
• Accurate drafting of Meeting notes for submission within 3 (standard) to 5 (complex) hours post meeting.
• Quality Assurance of draft meeting notes.
• Maintaining and updating the NBAC Trackers
• Timely preparation of new business NBAC packs prior to 24hrs scheduled meeting request.
• Timely execution of new business systems - 5series & Imagein & PureFunds & MaxComply (MXC)

Ongoing Monitoring CDD processing:

• Timely recording and update of Onboarding and CDD tracker logs.
• Timely execution of business as usual (BAU) CDD on relevant systems - 5series & Imagein & PureFunds
• Ad-Hoc quality assurance of CDD processing undertaking by Global Delivery Centre (GDC)

Team Support – Operational Efficiencies

• Escalate any CDD or NBAC issues or concerns to the Director/Manager of Onboarding and Client Monitoring
• Timely responses to email queries and filling of emails.
• Ensure strong operational controls are in place and are followed to support the integrity of new and existing data stored within Pure Client/5Series.
• Ensuring timely execution and quality evaluation of screening process (GS, WC, and RS), identifying PEP nexus, high risk red flag factors and providing justification while demonstrating adherence to and evidence of appropriate risk mitigation measures.
• Actively collaborate with the members across 1st line Client Services Teams, Compliance and Operational Support locally to maintain effective working relationships and improve operation efficiency.
• Adapting to changes in a productive manner and help to foster a positive attitude within the team.
• Identify own training needs and within the team and assist in providing the required training to all team members.
• Timely completion of time recording on 5Series.

• Education / professional qualifications
  • Ideally hold an AML Certificate or equivalent.
• Background experience
  • 3+ years previous experience in a Client Due Diligence role
  • Experience in Private Wealth/Corporate and Fund industries
  • Strong understanding and knowledge of various typology of clients – Fund, company (holding/special vehicle, private limited etc.), Trust (discretionary, revocable, protected etc.), Foundation, Pension Fund, Insurance, Investor.
• Technical
  • AML/CTF Risk Management/Assessment Skills
• Computer / program knowledge
  • Proficient user of MS Word, Excel, and Access
• Company, product, and market knowledge
  • A high level of experience relating to on-boarding and periodic reviews of Private Wealth, Funds and Corporate clients.
  • Experience within financial markets is essential.
  • Management and leadership
  • Good organisational skills and attention to detail
  • Ability to work independently and on occasion under pressure to analyse information, research possible options and provide logical recommendations.
• Languages
  • Fluent in English
  • Any other language would be an advantage.

At IQ EQ Group we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.