IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

The position is responsible for implementing employee engagement programs and provide advice, counsel and resolution on a broad range of employee issues, policy interpretation, work conditions and employee development.

Key Responsibilities:

Business Partnership:

• Understands Human Resources processes and philosophies in his/her capacity to assist and support stakeholders.
• Provides appropriate and prompt feedback and resolution to employee concerns.
• Build strong business relationships with stakeholders.
• Analyzes trends and metrics in partnership with stakeholders to develop solutions, programs and policies.

Employee Relations:

• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance in partnership with the Corporate Legal Officer.
• Manages and resolves end to end of both basic and complex employee relations issues by conducting effective, thorough and objective investigations.
• Conducts learning sessions to stake holders to ensure knowledge and compliance of the implementing guidelines of the company policies and to adequately address labor-related HR issues in both corrective and preventive manner.
• Handles employee concerns and labor issues.
• Deals with employee grievances and implements disciplinary procedures.
• Drafts notices such as notice to explain, notice of decision and termination letters in compliance to due process.
• Conducts administrative hearing and records the minutes of the meeting.
• Provides advice to the line managers in interpreting HR policies and employment laws.

Employee Engagement:

• Collaborates, plans and implements employee engagement programs to promote a positive working environment.
• Initiate and drive company-wide activities including but not limiting to – rewards and recognition in partnership with the appropriate departments.
• Monitors budget compliance versus actual cost for each engagement activity
• Conducts engagement survey and/or focus group discussions to measure the effectiveness of each activity.
• Analyses the results of the survey, reports and if applicable, recommend actions items to the appropriate stakeholder/s.
• Conducts Induction Training for new hires.
• Administer onboarding feedback to all new hires.
• Coordinates with the Marketing and Communications team in all aspects of announcements and postings.
• Monitors all submitted employee resignations and notify Payroll for salary to be hold.
• Schedules and conducts exit interviews.
• Routes employee exit clearances.

Performance Management:

• Monitors employee 3rd and 5th month performance evaluation
• Prepares letter to confirm employee regularization.
• Reviews performance evaluations submitted by the line managers.
• Conducts, recommends, and fulfills probationary and annual performance review for employees.

Reports:

•  Ensures timely submission of monthly headcount, attrition and demographics reports
•  Prepares and submits monthly Labor Situationer Monitoring Report to DOLE and PEZA
•  Files IT starter and IT leaver ticket for new hires and resigned employees.
•  Prepares and presents HR reports such as but not limited to Attrtition, Retention, FGD’s, etc.

Others:

• Participates in the development, updating and dissemination of HR policies
• Contributes to process improvement initiatives.

Vendor Management:

• Monitors and tracks contracts agreement
• Ensures timely payment of billings in compliance to Finance guidelines and policies.
• Evaluates vendors’ performance on a quarterly basis.

• Bachelor’s Degree in Human Resources / Psychology / Behavioral Science course, Human Resources Managment or other related disciplines
• At least 3-5yrs working experience handling employee engagement and employee relations
• Knowledgeable in DOLE employment laws
• Excellent verbal and written communication skills
• Can do attitude, ability to cope with tight deadlines and working under pressure
• Detail oriented
• Ability to work independently with minimal supervision
• Exhibits sound work ethics
• Advance skills in MS Excel
• Proficient in MS Word and PowerPoint

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.