Welcome! Are you seeking a global, well-established and innovative company that’s part of an industry with exciting growth potential? Then, start your Colorful Career with INX! A Great Place to Work-Certified™ company!

INX International is the third largest producer of inks in North America with full service subsidiaries in Europe and South America. We offer a complete line of ink and coating solutions technology for commercial, packaging and digital applications. As a leading global manufacturer of inkjet inks, we provide a full palette of digital ink systems, advanced technologies and integrated services.

At INX, we believe we can only grow our business as well as we grow our teams. The average employee has been here over 12 years. 

We are looking for new talent with new ideas as we continue to provide quality, service and innovation to the printing and packaging markets.

We are seeking an Offset Technical Service Representative to work with us.  This person will be responsible for Offset Sheetfed conventional, UV and Heatset ink. This person will report to the Director of Technical Services for performance of assigned functions, and also coordinates with Sales, Regional Inplant Managers and Inplant Technicians.  The person in this role will be required to travel domestically up to 50%. As a Tech Service Representative you will be responsible for:

• Troubleshooting ink / press issues
• Running trials at new or potential customers
• Performing Technical Service in local Lab or at customer locations
• G7 Certifications 
• Assist customers with fingerprinting their presses
• Performing color matches if needed
• Filling in at inkrooms if needed
• Assisting & training the RIM's and Inkroom Technicians
• Inventory management and record-keeping
• Best practices and complete understanding of safety 

To perform your job as expected, you will be required to:

• Have a High School graduate or G.E.D. equivalent
• 15+ years experience in Offset Printing
• Demonstrate excellent customer service skills
• Effectively communicate with peers and customers
• Must be able to pass a color vision test
• Have the ability and willingness to travel
• Ability to troubleshoot offset press and ink issues
• Be able to match colors effectively
• Have excellent written, reading comprehension and basic math skills
• Have the ability to lift up to 50 lbs. frequently

In addition to these qualifications, we will consider as a plus if you have:

• Associate degree from 2-year college or trade school
• G7 expert certification
• Previous ink inplant experience
• SAP experience and proficient with Microsoft Suite programs.
• Offset press experience and proficient 
• Management experience
• live in the Chicago or KC area

We offer a competitive salary with excellent benefits including medical, dental, vision, life insurance, disability, pet insurance, HSA and FSA, long-term care, 401(k), and more. Through our benefits programs we support the needs of our employees and their dependents by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees.

Don’t just choose a job; choose a career that emphasizes employee growth in a safe, environmentally conscious culture.  Be a part of a sustainable enterprise where we prioritize the safety and well-being of our employees above all else. We believe that investing in and protecting our employees is the key to our success. 

We require post-offer, pre-employment drug screens, physicals, and background checks.

Equal Opportunity Employer: disability/veteran.