Technical/Quality Manager

  • 800 Jordan Valley Rd, Longview, TX 75604, USA
  • Full-time

Company Description

WHO WE ARE:  INDEVCO North America is a global leader in flexible packaging solution, as well as coating and laminations for paper and paperboard products. You may see our products in industrial applications including petrochemical packaging, on the shelf of your favorite grocery stores, or even in the home & garden section of your local home improvement store.

WHAT WE DO: OUR EXPERIENCED MANAGEMENT, OPERATIONS, AND SALES TEAMS introduce technical innovations to optimize customer packaging platforms and drive sustainability initiatives, reinforcing the group’s leadership position in the industry.

WHAT WE BELIEVE: Our mission is to provide the industry with innovative and high-performance solutions backed by a team of empowered individuals with a strong sense of values.

Job Description

Responsible for providing technical and quality direction as well as oversee all aspects of our quality and technical production processes. To randomly select and analyze data from production and supplier samples. Communicate analysis to appropriate personnel and maintain the Quality Systems for compliance. Involved in daily and/or monthly Quality and Safety audits of equipment and personnel.  


Job Responsibilities & Tasks

Duties include but are not limited to:

  • Think, act, and work in terms of improving quality and eliminating waste in his/her process.
  • Stop any operation that is not producing product to customer expectations or its in violation of approved quality and safety standards.
  • Must be able to work efficiently and seamlessly with other divisions within INDEVCO Group to drive improvements.
  • Continuously improve the process as an individual and as team member.
  • Ensure all environmental standards and requirements are met.
  • Responsible for ensuring that the day-to-day operation of the machine is consistent with the policies and procedures which make up of Quality System.

Specific duties:

  • Act as the QA/Technical systems department liaison between INDEVCO North America and INDEVCO Group based in Lebanon.
  • Ability to work as part of virtual Multi-nation team.
  • Responsible for creating an environment of teamwork focused on producing quality products.
  • Ensures machine Preventive Management is performed according to the schedule.
  • Provide business decision-making and technical directions for films.
  • Generate drawings of all specifications for shop floor with specifics on gauge, width, print, length, etc.
  • Set the example of safe operation by following established safety guidelines and holds self and others accountable.
  • Keep area clean and organized.
  • Initiates and supports improvement initiatives.
  • Internal Auditor and onsite trainer.
  • Maintain open communication with employees and ensure their improvement ideas of operation concerns are reviewed and addressed in a timely manner.
  • Familiar with all lab equipment and understand the data associated with the testing.
  • Coordinate with sales group on new projects for building of potential jobs.
  • Develop and maintain workflow for all technical trials, distribute reports and make recommendations on changes needed to meet customer goals.
  • Maintain open communication with employees and ensure their improvement ideas of operation concerns are reviewed and addressed in a timely manner.
  • Research materials, pricing, and related activities associated with the purchase of materials.
  • Maintain ISO Quality System with certification.
  • Develop FSCC Food Standard with certification.
  • Improve the process as an individual and as a team member.
  • Develop custom tools to improve workflow in technical and quality areas.
  • Make customer visits to review any issues with performance of products and make recommendations on improvement.
  • Other duties as instructed by Plant Manager and/or General Manager.

Additional Information

Employees are offered a very competitive benefits package including life, medical, dental coverage, and 401(K) matching plan, paid vacation is also part of the overall comprehensive benefits package offered. 

INDEVCO North America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All your information will be kept confidential according to EEO guidelines.