Quality Manager

  • 800 Jordan Valley Rd, Longview, TX 75604, USA
  • Full-time

Company Description

WHO WE ARE:  INDEVCO North America is a global leader in flexible packaging solution, as well as coating and laminations for paper and paperboard products. You may see our products in industrial applications including petrochemical packaging, on the shelf of your favorite grocery stores, or even in the home & garden section of your local home improvement store.

WHAT WE DO: OUR EXPERIENCED MANAGEMENT, OPERATIONS, AND SALES TEAMS introduce technical innovations to optimize customer packaging platforms and drive sustainability initiatives, reinforcing the group’s leadership position in the industry.

WHAT WE BELIEVE: Our mission is to provide the industry with innovative and high-performance solutions backed by a team of empowered individuals with a strong sense of values.

Job Description

Job Summary 

Responsible for providing technical and quality direction and oversee all aspects of our quality and technical production process. To randomly select and analyze data from production and supplier samples. Communicate analysis to appropriate personnel and maintain the Quality System for compliance. Involved in daily and/or monthly Quality and Safety audits of equipment and personnel.

Job Responsibilities & Tasks

Duties include but are not limited to:

  • Work, act, think, and converse in terms of improving quality and eliminating waste in his/her process.
  • Stop any operation that is not producing products to customer expectations or is in violation of approved quality and safety standards.
  • Must be able to work efficiently and seamlessly with other divisions within Indevco Group to drive improvements.
  • Continuously improve the process as an individual and as a team member.
  • Ensure all environmental standards and requirements are met
  • Responsible for ensuring that the day-to-day operation of the machine is consistent with the policies and procedures which make up of Quality System.

Specific duties:

  • Responsible for creating an environment of teamwork focused on producing quality products.
  • Ensures machine Preventive Management is performed according to the schedule.
  • Set the example of safe operation by following established safety guidelines and holds self and other accountable.
  • Keep area clean and organized.
  • Initiates and supports improvement initiatives.
  • Other duties as instructed by Plant Manager and/or Vice President.
  • Trained in Quality System and Internal Auditing and be able to train others within the facility.
  • Maintain open communication with employees and ensure their improvement ideas of operation concerns are reviewed and addressed in a timely manner.
  • Familiar with all lab equipment and understand the data associated with the testing.
  • Coordinate with sales group on new projects for building of potential jobs.
  • Develop and maintain workflow for all technical trials, distribute reports and make recommendations on changes needed to meet customer goals.
  • Maintain open communication with employees and ensure their improvement ideas of operation concerns are reviewed and addressed in a timely manner.
  • Research materials, pricing, and related activities associated with the purchase of materials.
  • Develop ISO Quality System with certification.
  • Develop FSCC Food Standard with certification.
  • Generate drawings of all specifications for shop floor with specifics on gauge, width, print, length, etc.
  • Develop custom tools to improve workflow in technical and quality areas.
  • Make customer visits to review any issues with performance of products and make recommendations on improvement.


Standards of Performance:

  • Ability to communicate and work well with others.
  • Basic understanding of computers.
  • Makes “run/don’t” call with input from Plant Manager, Production Manager, and/or Quality/ Technical Manager.
  • Meet all Environmental compliance as required.
  • Meet safety targets and ICORE standards.
  • Meet safety targets and audit timelines.
  • Meets all Environmental compliance (Air Permits, Waste, Storm Water, Etc.)
  • Meets quality targets (number of complaints and NCM)
  • Meet installation timelines for equipment and support equipment.


  • Understanding of all products being produced in facility in relation to all technical data, performance on customers equipment, etc.
  • Basic understanding of all lab machine functions.
  • Basic understanding of Quality systems and Food Safety standards.
  • Must have working knowledge of flexible packaging.

Physical Demand:

  • No Lifting in area.


  • Customer Focus-Dedicated to meeting the experience and requirements of internal and external customers uses first-hand information for improvement activities.
  • Direct Others-Establishes clear directions; lays out work in a well-planned and organized manner; maintains tow-way dialogue with peers on work and results; clearly communicates.
  • Functional / Technical Skills- Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
  • Problem Solving-Uses logic and methods to solve difficult problems with effective solutions; looks beyond the obvious and does not stop at the first answer.
  • Learning on the Fly- Learn quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both success and failure for clues to improvement; experiences and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.    

Required Job Qualifications & Competencies

Education & Experience:

  • B.S. Degree in Chemistry
  • Excellent communication & leadership skills
  • Minimum of five year’s experience in petrochemical packaging. 

Additional Information

Employees are offered a very competitive benefits package including life, medical, dental coverage, and 401(K) matching plan, paid vacation is also part of the overall comprehensive benefits package offered. 

INDEVCO North America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All your information will be kept confidential according to EEO guidelines.