Assistant Business Navigation & Operations Manager

  • 109, 199, 199/1-2 Moo 6 Rattanatibet Road. Sao Thong Hin, Bang Yai, Nonthaburi, Thailand
  • Full-time

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

About the job

To use  knowledge  of  IKEA  and  the local market  to  work  together  with  the  Store management  teams,  the  store  teams   to  support in steering  the  store towards  growth,  optimal  performance  and  sustained  long  term  profitability.  I  work  in  an inspiring,  supportive  and  challenging  way  in  line  with  the  IKEA  objectives  and  values.  I always  take  a  multidimensional  view,  considering  customer,  commercial,  people,  financial  and operational  perspectives,  taking  into  account  external  national  influences  and  global  trends.

Your assignment

  • Ensure  our  store  is  always  a  safe  and  secure  environment  for  visitors  and  co-workers  and that our  property  is  safeguarded.
  • Proactive  in  using  all  the  information  and  tools  available,  to  ensure  a  multidimensional approach  to  steering  the  business  in  order  to  achieve  growth  and  sustained  long  term profitability  with  our  customers  in  focus, interact  with  customers  and  co-workers  and  understand  what  is  working and  what  is  not.
  • Proactively  working  with  local  market  data  to  understand  peoples’  life  at  home  in  order  to support  sales  growth and understanding  the  IKEA  range  and  commercial  priorities  in  order  to  support  and  contribute to  the  commercial  agenda.
  • Working  together  with  the  commercial  team  and  the  shopkeepers  and  IKEA  Food  (IF)  to broaden  our  commercial  and  financial  knowledge,  in  order  to  maximise  the  commercial opportunities  in  our  local  market.  I  encourage  taking  fast  action  on  opportunities  as  well  as acting  on  customer  feedback,  competition,  supply  and  performance  analysis.
  • Seeking  and  identifying  business  opportunities  which  will  grow  sales  and  improve  gross profit  by  using  all  available  information  and  benchmarking  with  other  stores. Actively  lead  and  develop  co-operation  across  all  areas  of  the  store,  through  working  closely  together,  sharing  knowledge and  showing  understanding  of  each  other’s  responsibilities  in  order  to  achieve  our  objectives.
  • Actively  contributing  to  the  development  of  the  store  Business  Plan, local  Marketing  Plan  and  Commercial  Strategy, ensuring  it  is aligned  with  IKEA  global  directions,  the  country’s  priorities  and  local  potential.
  • Responsible  for  accurate  administration  in accordance  with  the  legal  framework  in  our  country  and  the  IKEA  financial  rules.
  • Providing  an  inspiring direction  and  by  getting  people  to  work  together  towards  our  common  objectives.
  • Establish  the trust  and  respect  of  the  people  I  work  with  in  order  to  achieve  my  agreed  goals.


Your profile

  • Previous  management  experience  in  a financial/commercial  role  with  proven  analytical and  numerical  skills.
  • Previous  management  experience  in  a financial/commercial  role  with  proven  analytical and  numerical  skills.
  • Experience  of  setting  and  implementing  action plans,  setting  budgets,  provide  clear  direction and  following  up  goals and leading  in  a  changing  environment.
  • Ability  to  quickly  develop  knowledge  of  the  local market  and  business  conditions  and  take commercial  decisions  based  on  this  information.
  • Ability  to  communicate  confidently  and  clearly in  English.
  • High  level  of  proficiency  in  Microsoft  Office applications  (especially  Excel).

Additional Information

Please apply by 5-December-2020.

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